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Hi trvlr1, Thanks for your swift reply. I guess it could be that our Telco have turned off the ability to pass the information, and that they will charge us an extortionate amount of money to unblock it! Sorry if I sound "dumb", but what does NPAN mean, is it the area code? Thanks again...

We have a number of DID lines, and have discovered recently that when making outgoing calls, the system gives out the main site number. This is all well and good, but when a caller uses their voicemail redial feature, they dial in on the main site number, which gets routed to one of our contact...

Can anybody please tell me how I can change the number of times each set in a RRB hunt group, before the call moves to the next set? They currently ring three times, but users are asking for this to be changed to four rings. I am guessing this could be a global setting? Thanks in advance.

Hi Whykap. Thanks for your reply. I was afraid this would be the case.

Hi, I am new to Cisco, having managed a Meridian switch for almost five years. We have converted to a centrally managed Cisco Call Manager system, which I have limited access to. On the Meridian, it was possible to give an extension the ability to override call forward, forcing the call to the...

Trvir1 & GHTROUT, thanks for your replies. Trvir1, it is a "Real" 500 set, but since I discovered the remote call forward facility, we no longer use the phone, as it's only purpose was to allow us to call forward it to one of our DECT phones. GHTROUT, I would not wish to use your suggestion as...

We have a DN for our "Help Desk", which we remote call forward to a Technicians MDECT mobile phones using the following string. #8112344321nnnn# 81 is our FFC for Remote Call Forward, 1234 is the SCPW for the phone being forwarded, 4321 is the DN of the phone being forwarded and nnnn is the...

Jeff, Many thanks for your help with this. As suggested, I will go to the Microsoft Forum for further help, however, I am not sure that vba macros run under powerpoint viewer. Michael.

Jeff, Thanks for this. I have tried running a Command prompt from the both the autologin user ID's startup folder, and the "All Users" startup folder. It did not run from either. Could this be because Windows Explorer is not being used as the shell?

You are right. The delay has not helped. The network PC this is running on has been set up by one of our IT Gurus at head office so that it logs on automatically. They have locked the PC down so that no one can run anything else on it. Windows explorer is not run, a batch file being called...

lol

Thank you all for your replies. Dian, I was unaware of the significance of the IP address 127.0.0.1, which is the address pinged by the sleep.bat file I found. In my ignorance, I had presumed this to be a valid IP address on the batch file authors' network. Jeff, I may have confused things a...

I need to create a batch file (no Vb scripting permitted on our network). And I am stuck... Background:- We have a batch file which is run at login from the startup folder on a remote PC. At the moment when the application is run by the batch file at start up it crashes for some reason...

mscallisto, Thanks for your reply. I will have a look at the support document and see if it helps.

I need to be able to use Remote Desktop Connection to control a client which has three screens attached with different applications on each screen. When I log on I only get to see one screen (the default), however some time ago a (now Ex) colleague demonstrated that he could scroll horizontally...

Hi, We have just been given OTM WEB. The only part we can use at present is the Virtual System Terminal (VST), but at least I don't have to leave my desk every time I need to make a change! One thing that I cannot do is get a hard copy of output on the TTY screen. When using the OTM PC with...

Good idea. Not sure if I'd want to risk it as I have heard of some nasty problems with users pasting into all documents! Thanks for your suggestion.

One of our users has changed jobs. He needs to move / copy selected calendar entries (lots of them) from his old account to his new one. Apart from doing this manually, one entry at a time, could he use the export and import options on the File menu? If so are there any tips or "Do's and...

Hi Fritz, Thanks for the above. Looks Promising!

Hi, I have a Round Robin Hunt Group set up with five analogue phonesets. I have been asked by the manager of the section to provide them with voicemail for when all of the team are busy, or when the office is not staffed. I cannot change to a linear group as they need (want) the "call...