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They needed to send some info to my modem at their end. They talked me through all the stuff i had already tried, i was just nice and didn't wanna interupt him, haha. But then after i did all he said and told him it wasnt working he said "i'll just send some info to your modem and switch your...

They sorted it, im replying from the working connection. thanks again for your help.

I read the last bit of your post bcast, and did everything it said to do, but i still have the same problem. I completely formated and reinstaled windows again last night hoping that it might work but it didn't. Thanks for all the help guys, i guess ill just call Telewest Blueyonder up and see...

I tried using that tool to fix the problem but it didnt work, nothing seems to have changed. Im going to call my ISP sometime through the week, is that the only thing i can do? If anyone has any other ideas then please help. If you need any other infomation then i'll try my best to explain.

Hello, thanks for looking. I am not too computer literate so a simplified explination would be much apreciated! And I shal try and be as descriptive as i can. I am running a computer (comp1) on XP through my network card on blueyonder broadband connection. Another computer (comp2) in the house...