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Having same issue did you ever resolve problem ?

Hi Can any one help i have a Mvexpress with a g650 running dcp card on the 2410 history log when you miss a call the system does not insert a 9 in front of the number so you cannot call it back from the screen Any one no where to change this ? phones are on version 2 software

Does any one now how to copy annc form the intergrated ann board on slot 9 tried to ftp to the g700 can see annc folder but empty when i now there are recordings ?

Trying to install the ia770 vmail system in the manual its says to delete the Messaging-analog card in slot V8 when trying to do this i get an error Cannot delete media module that pysically is inserted ? Any Ideas how i can delete this s8300b v2 with g700

I Have check this already all looks ok

Having trouble with a lsp i have just set up Have s8300 with 2 x g700 in london and a s8300 in lsp mode in germany with 2x g700s its all working the london switch can see the gateways in germany and no alarms but when i do a save trans lsp it says pass but i then check the change lsp and it...

When i enter change lsp system shows out of service i have checked the gateways can see the s8300 server all ok any one seen this problem

Has any one info on how to set up bri trunks in frankfurt trunk group shows in service i can dial tac and get dial tone but cannot dial get error tone back ????

Any one had problems with soft console have installed softconsole and it only shows extensions 6700 to 6777 and not the full 100 user (6700 to 6799) have tried to reinstall software and resize screen loaded latest pach still not working ??????

Try backing up to an ftp server i have done this on a multivantage system works fine using same phones

does any body now how to set up a Eu 24 module with busy indication how to lable the keys i can setup the extension and see the extension is busy but cannot label the key iam using 4620ip phone

I Had same problem then change the codec on the ip office to g711 worked a treat

if using ds phones Try Turnning acg to disable under options on the phone

Tried to set cli routing via vmpro works fine but you are limited to how many entres you can have does any one no away i can get the call with cli to look at a Spreed sheet ? with a list of numbers then route the calls as needed

Did this today set up a ip trunk from ipoffice to an s8300 had to set the codec to g711 mulaw works a treat let me now if you would like screen shoots also look on the engineers disk there is a section in there look in job Aids Connecting an IP600 and IP Office via H.323.ip trunk

Using 2010 handsets no prog button

On a IP Office 406V2, once the call is set up we cannot send DTMF tones to line on the DT handsets. The 406 is on 2.1 (35) and so is the DT30 Module. the analogue modules are on 2.l (27) The problem goes away when the power is removed for 10 seconds or more to the module and then returns after...

Have Followed doc 043 still does not work

Can only call one way s8300 to ipoffice works ok ip office to s8300 will not work any ideas i have checked out the document in the enginners cd

Had Same Problems with a 406V2 with vcm 20 Via a laser to an 403 found that the phones affected where on module 3 on the 406 So Reprogrammed all users on module 3 and moved Them to expansion 6 for a temp fix . Also check the latest no issues on avaya web site...