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Does anyone know where I could send a Tech to take a course on the IP office 500 product & VM, within the California Region: East-Bay Oakland, San Jose,or San Francisco area. At one time Avaya had classes available in Los Angeles, but going through their website it appears to be online course...

HEARS WHAT'S GOING ON: YES > MAIN NUMBER IS DIRECTLY ANSWERS TO CONSOLE ATTENDANT RINGS 12 TIMES ON CONSOLE (END USER REQUEST). THE AUTO-ATTENDANT ANSWERS & INSTRUCTS CALL TO SPEAK WITH THE ATTENDANCE OFFICE PRESS-1 (WORKS GREAT) OR TO SPEAK WITH THE OPER PRESS-0 (WORKS GREAT) SO WHEN YOU...

I have a Avaya Prologix PBX witn an Intuity VM LX REL-2.0 The probmlem that i've run into is when a call comes in via main-console > auto-attendant answers instructing caller: > If you would like to speak with the < Attendance office > press-1 (or ) > if you would like to speak to the <...

Steve, Thanks again for answering my question. Unforunately that didn't work... Heres what we ended up doing > since sta-100 was the only one sta ringing in another office from the main office, I had our tech swapout that sta-100 to the office where the others were not ringing so they could...

All my STS set have stop ringing when a CO line rings in? Have checked Flash-40 & verified all CO lines are set for ringing. Could there be some sort of "feature code" that shut off all ringing to sets by my end user? Intercom to Intercom rings fine. Thanks again!

Lost ability to do a ALL page from 1 Starplus Triad 24 butt: Rauland TC-21 system: is fine > works with 3 other existing sets. > end uesr has a 24 Staplus Triad set. > unable / unsure to program All Paging on flex-butt. able to access programming with ext-100 programming sta. using...

I have a station that lost it's ability to do a ALL page from the set > it has a Group-4 (pool group) to access a Raulands TC-21 system paging: TC-21 is find works on other phones intercom-paging. > what is the procedure use to reprogram set /flex button (Statplus Triad 24 set) > able to get...

Thanks again >>>. I went back the next day & it was working maybe was in a rush to leave from my job... Anyway I did program everypoint > Thanks again for answering my question anyway :-)....I need to slow down a bit !#@ techjr

I'm missing a step ??? switch : prologix G-3 Assigning Personal CO-LINE: wave off tone / not assigned? I've assigned per CO-line # 26 to set/button Assigned number to port location trunk card co: WATS TAC: 784 Port: 01a0307 number: 879-xxxx What am I'm missing ...it's been awhile > brain...

Dallas,Texas >>>> Thanks again for your assist > Go Niners > Techjr SF/Bay Area

I have a Vodavi Starplus Ditgital Executive Key telephone / 1414-08 set that I'm not sure how to program to ring all lines on my sets??,there are 4 sets none of them are ringing. What would be the procedure or feature code for programming the sets to ring on all lines. Programminng feature...

Senior Touch Tone Tommy Thanks so much for quick your response . actually I instructed My tech's to pull the jumper on the card and that worked > Thanks again your quick respones. oops > Your right I was in the wrong forum techjr ;-)

T have a merlin magix pbx that is being installed with the following: re-furbishe system1 1st slot- Processor Board WCKE5 2nd slot- 800 ICLID 3rd slot- 52 412 TDL LXID 4th slot- 024 TDL What occurs, when the system comes up > the first ID number is 18. Where we can't do any programming. ID...

I have a Merlin Magix Switch and would like to know how to setup a Force entry account code to allow for OUTSIDE dialing, and also how do i assign Group paging for the system so the Attendent/enduser can page to ext's assigned to class rooms.

Hi everyone...Prologix/G3 question.. Can someone out there tell me where to go to activate an extentsion numbers(actully the ext.# is already programmed and working, but then you call the Main Number an auto attendent will answer and instructs you to.... if you know your parties ext.# please...

oops....Norstar!!!!TECHJR

Thanks...Mr. John Poole I stand corrected Northstar and Nortel...Thats what I was looking for!!!!Techjr.

Can anyone out there tell me how to remove the EXT # that was assigned / plugged in and then keeps the ID# assigned to the digital set once its unplugged and moved to another location, it still shows the ID#/intercom from the last location on the digital phone, but I installed another...

Here's my tbl...I have a 6408 digital set no DT & leds(lites)at times...ext# goes to 2 different tie pairs...have tested set at equip.side ( prologix )purple boards...plug in set works fine..when it gets to 1st tie pair...working correctly...but when it gets to 2nd tie pair I loose dial...

Ctr999, Thanks for your reply I did find out before I got back to your response but again thanks for answering my question.....and yes that did work...techjr.