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Hi, I have done this. I put the system in offline mode and in EC4 I FF the ports of mail. I then treid the reload, and according to the Voicemail and PBX the Softkeys have redownloaded, but it is not working. Thanks, Chris

Hi All, I have an IPS with AD64 using softkeys. All has been running fine for approx 6 months. Last week the customer updated the time on the PBX using Matworx (for Daylight Savings). Since then the voicemail softkeys have not worked. I have been on with NTAC support both Voicemail and 2000...

Hi, We have run into this senario many times. On the mail 1) Setup a Voicemail box for each extension 2) Setup a new group, and make the owner of the group 1 of the virtual mailboxes, you will need to do this for each virtual extension. 3) Make the ext. to which you wish the message to appear...

Hi all, Does anyone know where I could find some fairly current BCM 400 Manuals? Thanks, Chris A

Thanks for the info. Just to clarify, if I am using a T7316 will I loss the use of any of the buttons? If so which ones? Thanks, Chris A

Hi All, Is there any functional difference betwwen the T7316 and the T7316E. We recently sent 30 away to get refurbised and the the company called us to report that out of the 30 18 were just T7316. We asked what is the difference and we were told that the T7316 show up as 7310 on the system...

Hi All, Does anyone have a used working T1 card that they would like to sell? Thanks, Chris

Hi, My customer has a MICS Relase 1 T1. If he adjusts the volume of a set while on a call, when he hangs up the volume is returned back to a standard state. Is there any way to have this volume stay at the increased level? Thanks, Chris

The VMP will work on every 48 Port as long as you do not exceed the 48 ports capacity. You can only have a max 8 port VM. Thanks, Chris

My understanding is that Cisco does not support basic SIP

Binko, If your IP address on the BCM is changed, and you are not sure what it is: There is a second Ethernet port on the BCM 50. Plug your PC or laptop into it, it has DHCP enabled and will hand you an IP address. Doing and IPCONFIG the BCM address should be a ?.?.?.1 Once connected login...

What version are you running?

Hi Jhenke, Calls made in the remay in the remote site stay in the remote site. The IPLA is not used unless a TDM station calls an IP Station or vice versa. The only thing that is sent to the main site CP24 is the signalling to indicate which phone is off hook etc. I am suprised you are using...

What is the max amount of digital extensions I can have on a BCM 400 if I have 32 Copper Trunks on it? My guess is 128 Digital Extensions. Is there any way to increase this? Thanks, Chris

Viper 222 is right, but if the user does not press 7 right away you will get a short ring on the set before it goes to mail. I think in 8500 series software you can actually setup tranfer to voicemailmail buttons on a DSS console. Check the FP guide to make sure.

What COM Port are you selecting in Cosession's when you try to connect via the SPE? Chris

Hi All, I have an Elite 192 with 9500 series Software. I have a PBR installed and approx. 24 Analog Stations and 48 Digital Stations. We have 2 PRI Circuits installed. All phones are used for outbound calling only (Telemarketing). We are having problems with the Analog Stations not being able...

Is the feature support the same whether or not you network the 2 systems together or use the IP expanion bundle? Specifically I need to 1) Call park between systems 2) Page between Systems 3) Will both systems have voicemail softkeys I am more interested in the IP expansion bundle as I do not...

Hi Pave35, I have looked at the supported features, they seem to be very limited (I guess I should expect that). Speciffically do you know if the following features are supported? 1) Station to Station calling Info. (Option 61 to 2000 / vice versa / Caller name and ext. number) 2) Link...

Hi Guys/Gals, Has anyone networked a NEC IPS to an Option 61? Did you use PRI cards or H323? Are you using Centralized Voicemail? I want to use the IPS as an IP Gateway to support IP extensions. I have looked at the NEC Q-sig manual, just wanted some feedback. Thanks, Chris