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The last version of Windows to support Dial-up Networking was Windows 2000. I had a dual boot laptop with 2000 and XP until I used the FTP procedure to upgrade all the NSUs and PRI cards to newer software that supported an IP link for configuration. If you don't want to upgrade your NSU, you can...

I recently upgraded a customer that is 5+ hours away from an old MCD 6 system to a new controller with Release 10. Unfortunately, I forgot to check if I could get remote access to the system before I left. I tried to login from home to set up a new employee and got "Forbidden You don't have...

I didn't say SX-2000, I said SX-200 AX. It was purchased new just 3 years ago. The end of sale was just a year ago. The end of support isn't supposed to be until 2024.

Just got a new console from Mitel to replace one on an SX-200 AX. Shows a "Main DL Error" and resets. Mitel KMS is no help. Anyone here dealt with this? Or has Mitel made the stupid decision that new equipment won't work with the SX-200 anymore?!

OK. So this is a HD/SSD thing. I installed two new AX's with compact flash drives last week and they went right into the setup screens. Hitting Crtl-D multiple times just lead to the same response. Do I have to wait for some background process to complete? This is the first of five CX's that...

I'm working on my first brand new 3300 CX II with U-Boot and a new SSD with Release 9.1 on it. Monitoring the serial port, the boot sequence ends with this: "Welcome to emergGive root password for maintenance (or press Control-D to continue): random: nonblocking pool is initialized" Pressing...

Yesterday I spent hours trying to get SIP trunking between a 470 and Comcast working. Incoming calls were OK but I got a "Call Failed" whenever trying an outgoing call. Comcast tech support was little help. They just told me there was "something" wrong with the header but couldn't tell me...

I have a motel customer with an employee that wipes down the console without unplugging it. Normally, I'm able to figure out what their pressing of random keys has screwed up and I can undo it, but his time I'm stumped. One of the rooms can no longer call outside. The bizarre thing is that when...

I'm not that familiar with the NEC systems so I don't know all the features, etc. I have a customer with a small motel that has three answering positions: the front desk digital set, a cordless phone and the auto-attendant. I think someone dialed something on the cordless that has taken it out...

Thanks, critchey. I agree with the first point in your reply. He seems to have it in his head that it's capable of running the whole hotel with just the addition of some phones! I decided to start up my laptop and get the complete license list here: 3rd Party IP Endpoint 5 Advanced...

It already has one Combo module and a VCM32 with a PRI. They have only 8 outside lines now (and this is more than enough. I've run traffic measurement and had 5 as the most ever in use at one time. Everyone uses their cells) and 9 digital sets. They plan to have fiber pulled to the building in...

You'll have to forgive me if this question seems stupid but my only experience with the IP Office has been the maintenance of installed systems. A customer of mine was given a IPO 500 V2 controller and he wants to use it to upgrade the pbx at a hotel he owns. I've calculated that this will...

Is it possible to have two PMS interfaces on a single PBX? I have a hotel that is now two hotels in one with two separate PMS systems. I programmed IP port 61320 for PMS and got the interface working via iPocket on one PMS. I then programmed IP port 61321 as a second PMS port (form 34 accepted...

Last night I got a call about a new problem. Now that the hotel has reopened after being remodeled there are a lot more incoming calls. Calls that don't get answered after ringing for a while (wasn't told an exact amount of time) go to a reservation line for the old franchise! How do I stop...

The incoming digits are 4 in length, specifically, 4300 for the main number. DID numbers translated in CMD 76x to office station numbers are OK. The only thing I was able to get working was translating 4300 to 0, the overhead ringer. And only if 0 did not appear on the front desk sets. I was...

And to further clarify things, the GM wants the overhead ringer out of the picture if possible. He just wants calls to queue up to front desk phones with the ability to put calls on hold and pick up another call and switch back to the first, etc.

Unfortunately, the line that provided remote access to the site is disconnected so I can't check from here right now. I just looked up 1308 in the manual and the description is a bit confusing but what I can tell you is that when I put a button on the sets with just "0" as the data, the set...

First, I want to say thanks for all the help. I got the PRI (sort of) working finally. However, for some reason calls are getting rejected by the PBX if I use the DID conversion to send the main number to TAS (760 & 761 = 4300>D13). Calls appeared on the ANS button on the multiline sets...

I got the manuals and looked for a "LYR" light and didn't find one. At this point I realized that we're not talking about the same thing. The system I'm working on is a 20 year old IVS. I'm dealing with a 24DTA-A digital trunk card and a SC01 D-channel handler. However, your mentioning of LED's...

Thanks guys. I printed out the cheat sheet and will go there later today to check it out. The 2nd site doesn't have a set of printed manuals but the 1st one does so I'm going to there and borrow them. How can I check the Neax to see if the D-channel is coming up with a loopback? Is there a...