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Thank you datscolor. I really do appreciate your response and it is all good in theory but as mentioned I have been swapping printheads and dropping in 840 ink for over two years and have always traced my results. Never, ever, ever has the 840 ink clogged the jets or caused any problems whatever...

None of the test prints or start up page or other print options will print. Some characters can be found on a page but not much of anything. will not print from a PC. Printhead worked well still works well in substitute unit. A second print head in this unit duplicates the same problem. Print...

TCouch; Thanks, I will go see if I can catch them burning now and get back to you.

Jdwvw; Thanks for responding but I'm sorry I don't know how to get to the hidden service menu since it doesn't finish it's diagnostic testing and start up. If you can tell me how I would like to do that! Thanks

Have an 8200 which at startup gets to the printhead test, then before completion recycles itself. I've substituted the printhead and power supply and believe the power control board is OK. I don't have a main board on hand to swap out but I must suspect that could be the cause of the problem...

Thanks Tcouch I was always able to barely lift the left side of the printhead but the right side would not budge. I'm not that strong but I used plenty of muscle. Eventually I was able to dislodge the right side by upward pressure from a heavy screwdriver to the very right side of the...

Have exchanged/replaced many Phaser 840/850 printheads but I have a 8200 unit which I cannot break loose, lift and remove. Any suggestions or techniques would be appreciated.

Thanks marty5261. Had a bad power control board, replaced it and all is well. Thanks for your help.

Replaced the upper feed assembly due to a previous error code and now I receive the message at turn on: "Maintenance Tray is Missing - Open Front Cover and Insert Maintenance Tray". Have exchanged the tray with a good working unit, have replaced the left and right guides and made a visual...

I'll get on it right away ifixprinters and let you know what I find. Thanks for the assistance.

Have fought this and can't seem to run the solution down. Error codes states these solutions and I have exchanged each item out for a known working one each time. Someone out there must have another idea I can try. By the book I've 1. Replaced the drum maintenance clutch 2. Reset the NVRAM 3...

Thaks gedy for your reply and assistance. You replied before I could get a chance to let everyone know that I had solved the problem. As mentioned I had substituted two known and working maintenance trays, both including the C2 chips and C1 rollers but that was no help. The problem was...

Thanks Printers2004, you were right on. It was a little chore getting into the hole and finding the arm but with a lot of giggling around I found it and OUT CAME THE DRAWER! Thanks so much for your help!

On power up receive the message "Maintenance drawer is missing. Open front cover and insert maintenance drawer A" There is no problem removing the drawer and have substituted with known good replacements but same message appears. Visual inspection of both the left and right guides appears they...

With no previous indication of a problem I'm experiencing difficulty removing the maintenance drawer. These things can be pickie from time to time but I've usually gotten them out without breaking anything. I am aware of rotating the clutch located near the top that moves the cap assy up and...

Just started jamming on everypage from the top tray. No other tray in use. Error is OPEN FRONT COVER TO CLEAR. The top of the paper leaves the paper tray then feeds and sticks at just about 1/2 inch between and out of the two lower feed rollers and jams on every page. Have reviewed these tips...

Thanks Marty5261. Am on my way now, I really do appreciate the response.

I need to change out the upper feed roller assembly in a Phaser 840 but try as I might I am having difficulty removing the upper feed roller electric cluth at the end of the upper feed roller shaft. This would be step 4 in the disassembly instructions for the upper feed roller assembly...

Thanks marty5261 and intek99. I definately will be in touch soon.

I've got to get a few repair parts for bothe the Phaser 840 and 850's and of course I can go to a Xerox authorizied servicer but are they responsible alternatives that might save my company a little money? Another question just as important might be: is there a source for a parts price list for...