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Hi, I am still pretty new at using Nice. My question is how do I configure ports for Nice? is there a manual i can buy that can tell how to do this?

Hello, I need some help..... I need to know how to track licensing on client computers. I need to know what client has what license without them knowing and when was the last time the software or the license was used. Thanks ahead of time....

Hello people, We are running 8.90 Nice System and it works ok. However, we are running into a problem where a user is unable to run queries or even click on the queries already run without getting the "error running query from agent" message. Any ideas?? Boomertech....

Hi, Can any one give me the benefits to upgrading the NiceLog DDS3 to XP Pro? Also, can any one provide notes on how to change backup to SAN.

Hi, After the 4mm data cartridge for the NiceLog has been used, can it be recycled and reused?

I called Nice Systems and found out they had information about the company who I wourk for. According to Nice Systems, The NiceLog we are using is DDS3. However, I'll keep on using 4Gig 4mm Cartridges(If it's not broken don't fix it).

Thanks.

Hi, We just moved part of our call center to the 2nd floor and we are using avaya infinity with nicelog for call recording. I am getting feed-back from reps that while they are on the phone with customers, the call will drop. any ideas? Thanks in advance.

Hello, I am new in the Telecom world and I would like to find out what is the maximum amount of data a NiceLog Digital Voice Login System would store using 4mm data cartridges. At this moment we are using 4Gigs 4mm data cartridges. However, I would like to know if the NiceLog would accept a...

Hello, I am new in the Telecom world and I would like to find out what is the maximum amount of data a NiceLog Digital Voice Login System would store using 4mm data cartridges. At this moment we are using 4Gigs 4mm data cartridges. However, I would like to know if the NiceLog would accept a...