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  1. blackthunda77

    microsoft word keeps crashing

    ohh yea i forgot. thanks for everyones help! :)
  2. blackthunda77

    microsoft word keeps crashing

    so far so good, it hasnt crashed yet. keping my fingers crossed. i hope i dont have to keep em crossed everytime i use word. :)
  3. blackthunda77

    microsoft word keeps crashing

    ok, dreamboat, i did what you said, but everytime i open a new document in word a new norma.dot appera. is that supposed to happen??
  4. blackthunda77

    microsoft word keeps crashing

    ok, maybe i did do what you guys told me to do cuz when i followed the adress C:\Documents and Settings\username\Application Data\Microsoft\Templates\ there are 3 normal files in there, two of which i renamed yesterday to normal1 using dreamboats instrucitions but i dont think i did it right...
  5. blackthunda77

    microsoft word keeps crashing

    ok, i tried it a couple times but its not finding the file. by the way yes i am using windows xp and office xp
  6. blackthunda77

    microsoft word keeps crashing

    thanks for the help gerry
  7. blackthunda77

    microsoft word keeps crashing

    i cant get into my normal.dot file. i think i would need a more details walk through. thanks. i did what fumei said with the winword.exe. but i dont think i did the noram.dot part right.
  8. blackthunda77

    microsoft word keeps crashing

    sorry for my lack of details, im not very technically inclined. i signed up to this site to see if i can get some help. word freezes whenever it wants, sometimes when i try to paste something, sometimes when i open a document, sometimes when im just doing work in it. theres no specific time.
  9. blackthunda77

    microsoft word keeps crashing

    i have a really big and annoying problem. i use micorsoft word xp frequently and now i have the problem that it always crashes when i try to use it. i trired reinstalling the software, i tried aservice pack everytihng!!!! what else can i do cuz i really need this program. i also tried using...

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