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This issue is now resolved.We contacted MSTR Tech Support and they told us that it is a known issue and advised us to create a new Intelligence Server instance.We did it and it worked. Thanks.

I have the product installation manual.The requirements for installation are AIX 5.1,JDK 1.3.1 and 64 bit kernal.Our AIX admin confirmed that our AIX platform is meeting these requirements. Unfortunately, the product vendor says that they have limitations in supporting their product with...

All, I am trying to install a application called Microstrategy on AIX 5.1 box.This is the first time I am working on AIX.The installation fails after some 10% complete.Given below is the text from the installation log file.Do any one of you have any idea what might be the problem? (Jan 19...

ralisp, there were too many attributes in the report.Many of the attributes were in the Report Objects Window but were not in the template.So I removed these attributes from the report.Also I used report filter instead of view filters.These changes reduced the amount of data returned by the...

All, I have couple of general question. 1)Can we connect and work on a IS which is 7.5.2 from a desktop which is 7.5.1? 2)Is it possible to move the objects from a project which is on a server 7.5.2 to a project which is on a server 7.5.1 using object manager? The projects are related.The...

Actually there were too many reports that were scheduled to run in the same time range.This was consuming too much of cache memory size,I guess.So I removed all the unwanted and duplicate schedules.So today morning, the report in question had run on time and was cached.So I hope,the problem is...

All, I have a report that is scheduled to run every day early in the morning(around 3:00 AM).This report used to kick of on time as per the schedule at 3:00 AM, run for few hours and get cached after executing. But from last few days the report kicks of on schedule and after running for few...

All, There is a report with a filter which is created by the end user on the web.The user wants to edit the report filter on the web to add new elements of a attribute into the filter.When he searches for the elements on the web (using both Match case checked and unchecked )the elements does...

All, We are unable to start the IS and the event log file has message some thing like given below.Has any one faced same type of problem? if so,any help to resolve it is greatly appreciated. The description for Event ID ( 0 ) in Source ( MicroStrategy Intelligence Server ) cannot be found...

I have a report which was running fine.But now from last few days all of a sudden,the execution fails and error message is returned as follows: (QueryEngine encountered error: Unknown failed. Unable to connect. Error type: System call error. Error communicating with connection process. No...

I ran a report using one user ID and I ran the same report loging in as another user and this time it used the cache.I think for this to happen,the option "Use Server Cache" should be checked for the users under the Common privileges of the project access. Thanks

Hi all, I have a question regarding scheduling and caching. A enduser creates a report on web (web professional)and schedules it to run overnight.Now when another enduser executes this same report does it use the cache created by the schedule of another user? All I want to know is,can a cache...

Thanks. Since we can't caputure the past data,we want to have atleast EM logging data from now onwards.I changed the password as per the Tech note and now the statistics are logged.We have 2 servers clustered in Windows and not Microstrategy clustering.The data load and statistics logging will...

iolaper,teccum: I followed according to the tech note that iolaper had sent me by registering the project once again in the EM console and updating it with the recent microstrategy password.The data is now getting logged and the reports are returning data. Thanks to both of you for your help...

iolaper, I went through the tech note.There it is mentioned that the data load process fails when the password is changed.In my case not only the data load has failed,but the statistics tables are also not logged.Any way i will do what is mentioned in the tech note and see if it works. Our...

iolaper, Thanks for ur response.I checked the mstrmigration.log file and found this message: "An error occurred while connecting to the configured Intelligence Server, and no alternate servers were found.A connection attempt to MicroStrategy Intelligence Server failed. Please re-configure the...

Hi All, I have a problem with Enterprise Manager where the reports return no data.I queried the database tables and found that some tables like 'EM_IS_LAST_UPDATE','EM_USER','DT_DATE','IS_SERVER' tables are populated while other tables such as "IS_SESSION","IS_REP_FACT" are not populated. Do...

Hi FLB, Thanks for your reponse. We are using 7.5.2.Can you plz explain in more detail how we can accomplish this using Java coding.I mean where exactly we have to make changes.I am new to customization.Do we need to use SDK for this? Also the tech notes mentions that this issue is resloved...

nlim, Thanks for the tech note.Yes, it seems to be a know issue and they are recommending to upgrade to 8.0 which we can't do now. In the mean time do you have any idea about how we can manipulate the report XSL style sheet so that the template is launched in a separate window so that users...

Hi all, I have a requirement which requires the template to be launched in a separate window on the microstrategy web when user wants drilling to a template similar to how it is done in Desktop.Do any one know how this can done? The reason for this requirement is actually a work around for a...