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  1. AuraPS

    Avaya 9611G H323 6.8.3.2Y EAP-TLS SCEP renewal

    Thanks for the response, have you (or Avaya) any suggestions on how best to get these 1500 phones to update their certificates without us having to 1. Disable network authentication on all our switches 2. Factory reset all our phones 3. reset all phones to load up 46xxsettings file again 4. An...
  2. AuraPS

    Avaya 9611G H323 6.8.3.2Y EAP-TLS SCEP renewal

    I have the same issue, A 90% certificate expiry warning has flashed up on all our phone displays (all 1500 of them) and caused widespread panic. SET TRUSTCERTS CertChain.pem SET MYCERTCN $MACADDR SET SCEPPASSWORD xxxxxx SET MYCERTURL http://xxxxxxxxx.xxx/certsrv/mscep/mscep.dll SET...
  3. AuraPS

    Avaya CM No Longer Sending Caller-ID for Fax Machines Using Rightfax Server

    If you have the extn and correct SM SIP trunk/s in the Public unknown numbering (or private unknown numbering table) it should pass out the CLI in the FROM header on a SIP trace (CM will add a + prefix to a SIP trunk) this can be removed on SMGR if your not using the e.164 format. A traceSM...
  4. AuraPS

    ESS Tshooting

    When you do a 'list survivable' is it showing Y (registered) and N (active) If there is still a station or Media gateway registered to the ESS it wont receive any translations from the core CM
  5. AuraPS

    Avaya EMS / SBCE 7.2.2 - Graceful Shutdown

    All, Is there a way to 'Campon Busy' the SBCE servers from the EMS management interface or SSH command line so as not to disconnect current active calls but deny any new traffic. Many thanks
  6. AuraPS

    Announcement

    It doesn't look like the DID translations are in the aar table, unless it's in lis aar Ana loc x (check locations) Can you identify the trunk? List trunk Then Disp trunk x If the DID digits coming in are only 4 digits long I.e 1740 and matches the ext 1740 Then no entries will be needed...
  7. AuraPS

    Announcement

    What is in the List aar dig Table
  8. AuraPS

    Announcement

    Sorry for the delayed response Can you share a screenshot of the first page of the trunk It may be that the inbound digit translations are done in the aar digit translation table List aar dig Have a look
  9. AuraPS

    Announcement

    Yes you will need to create 6 x VDN's and match them to your incoming DNIS numbers You will see the inc-call handling on the trunk that carries your 800 DNIS numbers cha inc tru x (x = trunk number) if for example the DNIS points to extensions currently, you will see the digit translations...
  10. AuraPS

    System Manager - Export & Import Dial Patterns and Adaptations xml files

    I ended up extracting the data from the table in excel in to new tabs and then arranging it in to the correct format so I could copy and paste the info needed straight in to the AdminAdaptation.xml file There seems to be no Avaya instruction or excel template for the 'routing' section in System...
  11. AuraPS

    System Manager - Export & Import Dial Patterns and Adaptations xml files

    Same result, I can view the adaptations but can't figure a way to save the excel table in the correct xml format. I'm trying to get the table... Or just the digit fields.., out to notepad in the correct xml format so I can copy/paste the text to the adminAdaptation.xml file. If you have any...
  12. AuraPS

    Announcement

    Firstly do you have the feature to add announcements on your system, i.e. a VAL board or Media Gateway (G450,G700,G350 etc..) secondly do you have VDN/Vectoring enabled? If yes to the above then 1. Create an announcement extension 2. Use the Announcement Access feature code (disp sys feat) to...
  13. AuraPS

    Can't dial certain numbers

    I'm assuming your SIP trunk is via SBCE Do you have putty access (root login details) to it? you will get more detail if you run traceSBC (use filter -u to catch the specific number dialled) if not try running a trace on the EMS (B1) interface Not sure if you have this level of access
  14. AuraPS

    Remotely Changed an Agents State (Please Help)

    If the supervisor has access to ASA (Site administration), and the agents are using the auto-in feature to come out of Aux work You could try the command List trace station xxxx/yy xxxx = extension number - (Not agent-id) yy = button number +6 where the auto-In button resides So if the...
  15. AuraPS

    Avaya 1608- dial tone issue

    Hi Jassie, When you go off hook on any Avaya IP phone, two things happen: 1. A signalling path (h.323) is established to the main CM Server Processor Ethernet Interface (Procr) 2. An RTP Audio path is set up to a Media Gateway (I am assuming you have MG's, if not then it will be to the MedPro...
  16. AuraPS

    System Manager - Export & Import Dial Patterns and Adaptations xml files

    Hi, I have a large number of adaptations to add to system manager for our incoming DDI digit translations on the SIP trunk entity. I have exported all the routing tables and can see the xml files when I unzip the exported data folder (NRPExportData) How can I get these xml files in a table...
  17. AuraPS

    CM SM SBCE Location & Domain Routing

    Hi Kyle, This makes sense and is in line with what is being recommended by our BP. We either have to have a lot of entities (for adaptations) or lots of Sig groups with sub-domains that can be manipulated on the SBCE script. I still need to set up 4 x sig groups for each site to handle SM...
  18. AuraPS

    CM SM SBCE Location & Domain Routing

    Hi I am hoping there are some System/Session Manager experts who can recommend the best best way to set up trunks and routes out of our international Avaya platform. Our SIP trunk Provider is BT (GSIP) and we have 30+ locations around the globe routing in/out of our EMEA hub. This is a 50/50...
  19. AuraPS

    Outbound SIP trunks - Locations for emergency services

    Cool, thanks for your detailed explanation much appreciated [thumbsup]

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