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Had this problem come up today on all agent PCs. Had been working fine for months. Thought it was the server so rebooted, still didn't fix it. Tried uninstalling and re-installing GRTD. That didn't fix it. All agents use my SECC credentials in the GRTD.INI file so I went in and reset my...

Maybe I'm looking in the wrong place, I'm in the Reports module of the SECC console and the only thing I can do with a system report is duplicate it and change a few query options. I'm looking on how to actually edit the report file, to change the look and feel. Are the base reports not in...

Forgot to mention, I have SECC 4.2

Is it possible to modify the existing SECC reports to build a custom report instead of starting from scratch? I can't seem to find any RPT files on the SECC server to start from.

Is this the full Symposium or SECC that is up to v5?

We have SECC 4.2 and it came with GRTD. Our installer said GRTD was not compatible with SECC4.2. (GRTD on the CD was 3.05.05) I found out a few months after the install that it actually does work with SECC4.2 even though they didn't update GRTD.

If the billboards in webclient work for you with the exception of the annoying gui issues at startup, try Actual Windows Manager which can retain windows settings so that the next time something is launched it will appear exactly as the last time you closed it. We use it for GRTD to make it a...