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thank you intrepidtechie

Thank you both. I will have a look at your suggestions :)

hey guys - i'm new to asp and wondering if you guys had any good tutorial sites or good books that you would recommend for a beginner. I have the beginning asp.net by wrox. I am actually trying to create a user registration form here and wondering if anyone can help me on that. Thanks for the...

avayafreakje - not sure what u mean by dial the vdn via a routepattern, right now i am forwarding out of a pbx to another 1 so it needs to go out through a 7 or 10 digit number. and yes all pri's are hosted by the same isp. thanks for the help.

hey ezncool, both my pri's have the same cor and frl and the cor on the vdn is able to dial into the outbound pri's - wonder what this could be...hmm

that's correct cyberjamos. calls come in via a pri to a vdn -> vector using route-to xxx then that is supposed to leave that pri and go to another pri of a different area code...doesn't work but i do the same thing and i forward it to another pri of the same area code of the incoming pri and...

hey cyberjamos - i am set to all for the trunk to trunk transfer looks like it's something else.

hello, i have an issue where i am unable to use the "route-to" feature from a vector. I have 2 sets of pri. 1 pri we'll call it 123 is able to use a route-to and forward to another 123 are code number outside the pbx. But I am unable to forward a 456 area code to a 123 area code number...

Thanks for the valuable posts gentlemen. Question is for 4meravaya i have a tn2182b card and a 3 carrier pbx. Does this mean that i need to add a tn744d call classifier? is this normal in terms of adding call classifer cards to the pbx? and does anyone know what the ratio to card/port is for...

hi do you have a model number for the call classifier card that i need to input? also can i add a second tone clock card in the purple slot or will that drop the pbx or mess something up? thanks.

hey i'm kinda new to this. How did you program the failover. Thanks. also the busy comes when you pick up the handset not after you dial the number i don't think it's a trunk issue. All my pri's are back up now. thanks.

hey guys i am getting busy signals for some agents when they try to go grab a line to dial out. i ran a li measurements tone-receive detail today-peak and i see that "type" tdmf has "pn req" of 4980 and "pn alloc" of 2750 and "peak alloc" of 8. Is this what is causing the busy signals and if...

Hi, can you tell me how many tone detector cards a pbx can hold and if it has to go in a purple slot or not. Also if i insert 1 will this bring the pbx down? I am having an issue where my agents are getting a busy signal whenever they pick up the handset. They get dead air or busy signal...

what's a ccu or ccc sorry..also while we're on the subject of terms what is pn as in pn blockage ..thanks.

hi what does the "total usage" under "li measure hunt yesterday" stand for..is it total calls? i can't seem to add them up, my answered+abandonned does not add to this total. thanks.

hey the queue is 99 deep. The thing is that we have the same amount of traffic everyday but this only happens sometimes. What is the current traffic to tone board, call classifer ports that i need? i currently have a tn2182b tone clock. How do i know if i need additional cards or a call...

thank you for the hints everyone. orypecos you say that i should have the call balanced on the voicemail ports? I'm seeing that only the first 2 channels are ever hit. Is this due to low volume or is it supposed to balance throughout evenly? Also my last channel is "foos" how would you fix...

i am running into an issue where the users are getting busy signals sometimes when they try to transfer to a hunt group, make a call or even when the receptionist tries to transfer. I had a pri down that day but plenty of available trunks still. Does anyone know what could be causing this...

Hey guys, i'm new to the voicemail world i have an intuity audix. Wondering what you admins do on a daily basis for quality assurance. Are there any reports and stuff that you can check just to see if all is well apart from the usual alarms and error reports. thanks.

hi 98converter i cannot call the internal extensions directly it gives me a fast busy. I can only make external calls directly without pressing 9 and the number that show is the number that i set on the trunk group to be shown which is a1877 number. Thanks.