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Dis-associate related tickets
I am new to the Service Desk administration role having administered Peregrine Service Center for years. My company is in the process of implementing USD 11.2 and I have a basic question. When a user asssociates an incident to a problem or change, how do you delete that relationship if it was...- wolfgang666
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- Replies: 0
- Forum: Computer Associates: Unicenter TNG
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Crystal Enterprise Log On Error "The logon credentials supplied...
The reports are run off hours to reduce DB overhead and they run to completion successfully. It is prompting for the CE logon to just view the saved results. Then it doesn't seem to retain the logn credentials or even recognize them. Do you have any other thoughts as to what might be causing this?- wolfgang666
- Post #3
- Forum: Business Objects:Crystal Enterprise
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Crystal Enterprise Log On Error "The logon credentials supplied...
I am at my wits end and I am hoping someone here might know how to help me. We have been running Crystal Enterprise 8.0 standard for several years with no problems. Recent events unrelated to Crystal forced us to re-install the application and it has not worked right since. First here is an...- wolfgang666
- Thread
- Replies: 4
- Forum: Business Objects:Crystal Enterprise
