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I have a customer on an IP Office 406 and running 5.0.8. Has anyone heard of an issue on the embedded voicemail Dial by Name not hearing the prompts. We uploaded the new prompts and when you dial 1 you still get nothing?????

So, the 747 card won't support caller id name and number ?

will the definity G3V6i.02.120.5 supports caller I'd name and number on analog trunks.The CO cards are TN747B V8.

It is fixed, I finally got ahold of the service provider, once they figured who owned the circuit and found there was only 16 channels instead of 23. All is good. Thanks for all your input!!

it is coming from a smart jack

On the incoming calls, it shows connected. On the out bound, I can see when I dial the timer on channel 23 reset from an idle state and start counting, but the channel continues to show idle.

yes, the ARS is set to 0

I changed the line group and channels back to 0

Yes, I am thinking this is relevent myself and also, I am getting a - cause 100 Target: Short_Code: 1N; - Line_Group_ID: 5 has been set to: CMARS_OUTOFSERVICE_ALL

I try changing my PRI channels to line group 5,, I changed from 0 to 5, does the same thing. I defaulted the switch yesterday and still couldn't dial out. I think it is something to do with the provider. But the circuit will work on the old nortel.

Anyone Ever Seen This ? 394958mS RES: Tue 22/9/2009 06:58:24 FreeMem=76972252(1) CMMsg=4 (4) Buff=200 964 999 7430 5 Links=20715 394958mS RES2: RTEngine=0, CMRTEngine=0, Timer=43, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0 396275mS CMCallEvt: 0.1018.0 -1 BaseEP: NEW...

Does anyone know if you can use Dial Intercom on the Soft Console and how would you use it?