Yes, we tried several times with a Bberry tech on the line. The tech was the one who suggested checking on the latest updates to our server, etc.
Another clue may be that all the users have "new" (purchased in the last year) Windows XP desktops. I know Microsoft recently deployed a new SP...
Have three people using the Redirector (Verizon Wireless Service) to access their Exchange 2003 mail boxes. Our IT security settings were "tweaked" after a Symantec Anti-Virus upgrade to version 9.0 and I've got sync issues I can't resolve.
One of the users seems OK but the other two are...
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