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What you are looking for is called Helmsman. It comes on a CD from Nortel, there is a Code version specific CD with detailed info for the Passport 64xx -74xx products. Helmsman Product Functionality · View document title, document number, collection, and revision for all documents in a...

I would suggest that you get a copy of Nortel CLI Manager. This utility lets you display in "Tree" format all of the provisioning of your Passport.

Well, I guess that I'm not the only one that thinks that Nortel Support has something lacking! I hate the tought of wasting 3 + hours trying to get in touch with someone that actually knows something about a BCM. By the way, I had another case open with Nortel BCM support and just happen to...

Thanks. Yes I have KEEP DN ALIVE "Y" and that does work ok. The BCM must have been booted since I last worked on it and that would explain what is going on. I will now open a case with Nortel to see if this has been fixed. It is not acceptable to have to physicall reconnect each phone after...

BCM 3.6 w/I2004 phones. The phones are currently not physically connected so they are "offline", they are "registered". I want to forward all call to these DN's to an external #. The Allow Redirect is "Y" and I have a valid number in the Forward All Call to field. The only set that actually...