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  1. bryanfarrish

    Lights indicating user activity

    Then, is there some other option for allowing users to turn off their ringers? Maybe some other "privacy" or "locked" funcion that will stop the phone from ringing, while at the same time not light up the auto-dial lights?
  2. bryanfarrish

    Lights indicating user activity

    On my R6, I'm trying to set up my 34D (soon to be with the Call-Assistant add-on) so that the lights will indicate when each user is on the phone. I already know about the Auto-Dial... the lights goes red if a person goes on a call or checks voicemail. Problem with Auto-Dial is that the...
  3. bryanfarrish

    Is the Disconnect-Time adjustable?

    Good points. I'll see if the vendor can find out about the LEC signals, with Verizon. And I now see that the problem is not with intercom-voicemails... just outside-line-voicemails. But as for your question... entering "1" does make the intercom silent. We have another Partner (R5) in...
  4. bryanfarrish

    Is the Disconnect-Time adjustable?

    Yes, we did the default reset (to solve another problem), but the line/port still hangs... 60 seconds. Problem is worse when calling in from outside, and leaving a message; when the caller hangs up, the line and port hangs every time.
  5. bryanfarrish

    Is the Disconnect-Time adjustable?

    My new Partner R6 is holding on to phone and intercom lines (especially intercom) for a long time after hangup. I.E., after a user checks his voicemail and hangs up, the system keeps his intercom light engaged (and thus a voicemail port used) for 30 to 60 seconds afterwards. It does it also...
  6. bryanfarrish

    Partner dropping incoming calls

    Yup, it was corrupted. Defaulting fixed everying. Thanks much...... Bryan
  7. bryanfarrish

    Partner dropping incoming calls

    The vendor noted that since it only happens on inbound calls, then voltage drops from the CO are ruled out, since the drops would occur both in and outbound. Next: We just set the Transer Return Ext. to the same port as the VM port (i.e., one VM port is 34, so we set the TRE for that port to...
  8. bryanfarrish

    Partner dropping incoming calls

    Brand new out of box from independent vendor
  9. bryanfarrish

    Partner dropping incoming calls

    Data... yes I've been logging every disconnect. Calls are coming from all different places, under all user combinations/extensions/times/etc. Only common thread: it's incoming only, and it's exactly 5 seconds after pickup, whether the user is picking up a new call, or picking up a call on...
  10. bryanfarrish

    Partner dropping incoming calls

    Well, the ACS is probably next in line to be checked. Verizon, however, has checked the lines several times, saying they were "clear and strong". They sound clear and strong too.
  11. bryanfarrish

    Partner dropping incoming calls

    I have a band new Avaya Parnter ACS R6 with Partner VMS R6, and 34D keysets, and on a Verizon CO in California. Very intermittently, when a call comes in and gets routed through the VM, exactly 5 seconds after a user answers it, it gets dropped. At that exact instance, the user who answered...
  12. bryanfarrish

    Avaya Partner disconnect problem

    We did try testing the transfer from extension to extension at least 30 times... nothing. Maybe we should try more. But even if it dropped, what would it tell us?
  13. bryanfarrish

    Avaya Partner disconnect problem

    I have a band new Avaya Parnter ACS R6 with Partner VMS R6, and 34D keysets, and on a Verizon CO in California. Very intermittently, when a call comes in and gets routed through the VM, exactly 5 seconds after a user answers it, it gets dropped. At that exact instance, the user who answered...

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