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Thank you for responding, but weare getting the number, we are trying to get the name.

CM 5.2 DID numbers pointed at extensions show Calling Party Name and number on the display. Calls routed trough VDN 690 to the same extension show the CID number only but not the name. Any suggestions on what the issue could be?: If the DID call is transfered the CP-Name also shows at the...

CM 5.2 on dual S8800 Servers updated from G3s1. Before upgrade displayed name on phones. After upgrade no displayed name. We are recieving the name in a facility packet in the MST trace but PBX is not doing anything with it. Any suggestions, Delayed caling is stroked to yes on the trnk grp ?

I have installed the Avaya one-X Attendant loade and working but the busy indicator lights are not functioning properly and there is an orange icon in the lower right hand corner that displays "Disturbed" when the cursor is over the top of it. Anyone have any thoughts or suggestions?

Thank you but I figured it out, the extension has to be defined in the public unknown table to pass the extension number to the IA770 since the connection is H323 trunks.

CM 5.0 on an S8300 w/ IA770. I am sending calls to a hunt group with coverage path 4. The first point of coverage is an extension and the second is the VM Hunt Group H99. When called it goes to vm but I get a prompt "ext 0000 please wait. Extension is not valid". The extension is administered...

The new PRI is only licensed for 8 channels, does this mean that only 7 channels are activated and 1 is used for the D channel or are all 8 supposed to be activated?

Is there a way to use the Holiday Condition closing only in the afternoon?

Thank you for the RESET tip, it works like a charm.

You metioned sel;ecting and reseting the phones. I am not familiar with how to do this via programming. Could you expand on this?

Thank you for the information, that explains why only 5 of the phones had the new files.

When updating the firmware and the .txt files, What is the max numb simaultaneous IP sets that can boot using built in Manager TFTP, to avoid touching eac phone?

With a Centralized Audix VM on a Definity SI, can DCS be used from one remote SI and DCS+ form an S8500 to the Audix site?

What files need to be deleted to get a computer clean of all the Phone Manager files. I have rmoved it via Control Panel as well as deleted the HKEY_CURRENT_USER/Software/Avaya folder and when I reinstall it still has the old settings such as Audiocodec, extentension name, extension number... I...

I have a customer that wants to route callers based on the CLI by state using the CLI Routing feature of VMPro. Does anyone know how many entries can be made in the Specific tab for the routing and if the area code only can be listed with wild cards?

Thank you I believe this will take care of what we need.

Thanks for responding J, but it is my understanding and I have seen it that the Speed Dial resides in the Registry "HKCU/Software/Avaya/Phone Manager/ ListViewSpeed2". Is that the case and if so is there a way to copy only that part of the registry so it can be put back once the new rev is...

Is there a way of keeping the Speed Dial List intact when uninstalling and reinstalling a newer version of Phone Manager Pro. 3.0.44 to 3.1.56

NOt saying anything incriminating, but... If Dial Access is allowed on a Trunk, it has been possible to dial the TAC from the Meet-Me and access an outside line even with T-to-T Trans disabled.

I have several units out and have been reluctant to upgrade from 2.1 to 3.0/1. Please share your comments.