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I get this very descriptive error at random when running both standard and custom reports. Sometimes the report will attempt to generate, then open with an empty report, and error will show when you press the next page button. Sometimes the report will work and you can view the first X pages...

Hello, I'm trying to develop my own real time reporting dashboard using Crystal Enterprise and I was wondering if someone knows how to pull the same data that GRTD queries against. I'm using Symposium 4.0 Rev 6. A simple "yes, this can be done" or "no chance" is all I need, but any insight...

Thanks for the input, however this doesn't work for me. I've tried it from 3 different clients and they all act the same... it always reverts to AM.

That is a good idea and I tried it, but it still won't hold the proper Time range. I'm thinking now that since the Agent Login/Logout report runs against the eAgentLoginStat, there must be some limitation to the time range because this is an event based view. Other reports don't have any...

Hello, I'm hoping someone can at least reproduce this bug I am getting... I'm using Call Center Server v. 4.00 Build 04.01.07 Rev 6. This report is necessary to capture my overnight staff. I'm trying to schedule a report to run daily at 1 pm. It should run for day-1 at 12:00pm to today at...

Thanks for your responses, they were helpful in narrowing down my solution. I found my problem... I had a user created report which was saved to a local directory. Our IT department has Active Directory running and our NT user profiles move around with us. Because of this, I'm thinking the...

My Reports dialog was working perfectly until I received one of those "XP has encountered an error... send... don't send error report" dialogs. Since that, whenever I select any report to run, I get the error: "There was an error while trying to print report. Failed to access information from...