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I have solved the problem. Add language setting "en-us" in IE or FF browser, if someone use the language other than English like me. Thank you. Mark

I install a new SIP server simplex home/edge. After initial setup, I enter the administration page with IE 7. But I found the admin menu is empty only some "+" there, the links disappeared like "Users", "conferences" and "Hosts", etc.So I cannot do any setting in the admin tool. Maintenance tool...

Where can I check the number of the licensed subscriber in MM 2.0. Thanks! Mark

The switch is Multi-Connect with css carrier, there are 13 PNs. the medpro only for IP endpoint. Mark

Hi, I have 10 medpro card in the same IP-network-region and about 200 IP stations. I found the occupancy about medpro cards is inequality. Only one card is very busy most of time. How can I keep the balance of the resources? Thank you! Mark

Hi, Anyone can point me how to configure the voice card correctly? I have a IR version 2.0 connect with PBX by an AG4040 card. I installed the nms driver for voice card and can view hardware under the unix command line. IVR01(root)# nmsboards Board Type Trunks Ports...

I got this issue 2 month ago. You have one way to solve that - back to avaya factory now. Mark

Hi, all I have a problem in IR 1.3 design the call flow. I use the node cticallinfo to collect the ANI,But I found it cannot get Call information completely every time. If I call the flow less than 15 sec after last call, the callinfo process cannot get anything. I monitor the port with CVCT...

You are right! Thank you! Mark

Hi, I find the line "avaya computer telephony mig" in quotation for customer. I cannot explain what is it, Some one can point me? Thanks! Mark

Disable your firewall in winXP sp2. Mark

I have sent ticket to AVAYA for this issue. Maybe license model is wrong. But I do not know why the license must be done as new install? Mark

Yes. I did. But I cannot find the command too. The system envirment like g3si, there are all of old commands but add cabinet and add ipserver. Mark

CM 1.3 does not includ linux OS. So I think you could not boot from CD. Mark

Hi, I had completed the CM and License installation, but I cannot use the command 'add cabinet' or 'add ipserver'. I don't know why. Anyone can tell me what should I do on this upgrade. Mark Mark

I find a easy way. I set the 8410 phone type to '6408d+'.EC500 is work.redial feature can be replace by FAC. Mark

Thank you ! maybe I should purchase some Xmobile license for us. Mark

Hi, Can 8400 serial digital phone use EC500 feature on CM 3 system? I cannot set the off-pbx station to the station type 8410D, and I found that only 24xx,64xx,46xx may be administered as the "host phone" on CM 3.0 or later version in avaya document 210-100-500. I have many 84xx digital...

Hi, I found voip resource MAC address display "00-00-00-00-00-00" after reset mgp. I can see "???" in Voip column when use command "sh mg list". Anyone have experiences like this? After I reset mgp again or power down and on the media gateway, the Voip resource back. S8300 LSP CM2.2 patch...

Hi, Can anybody tell me which ports priority level should be selected on G700 media gateway? I find the setting is "level 0" now. For VoIP, what level should I set? Thank you! Mark