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I know in Office 2000, if you go into one of the other apps(eg, word), go to tools/options and select user information, make the change there, it applies to all MS office apps that are opened. Is there an option like that in Office 97?

Basically, the files are opened and minimized. I have 512 M RAM, no other applications are open. These documents simply open by opening word and browsing to the file.(file/open). This happens only in word, it is inconsistant.

Is this O/L 2003? You may need to clear the forms cache. Try the following: From the inbox, go to Tools/Options Click on the “Other” tab Then click on Advanced Options, Custom Forms, Manage Forms Click on Clear Cache You can clear the cache in O/L 2000 also, just don't have the steps available.

There is no custom task bar, all I am doing is opening Word, opening two or three word docs, minimizing them and then accessing them again by clicking on it in the taskbar where it is minimized. That's when Word closes and goes through the document recovery process when I reopen them.

I launch word documents to work on. When I click on the buttons to launch the docs from the task bar and toggle through the docs as I work on them they close out on me. When I go to relaunch I get the document recovery screen.

This happens to two users who are running O/L2003. They also cannot insert an email into a new email(same message appears)