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Having an issue with a remote IP 9608G over a VPN. Topology is: LAN 1 = 10.8.2.x (the phone network we installed originally) LAN 2 = 10.8.1.x (the second network port on the IP Office system which is connected to our regular office network) VPN = 10.8.8.x (the VPN segment over at remote...

I do not know what type they are using, only the ip address. I have tried this in my office, AT&T DSL and the customer site, Windstream T1 services. I get the IP address for the smtp by tracert command. No onsite exchange server.

Having a problem getting voicemail to email to work on embeded voice mail on IPOffice 500 R7. When I run system monitor, it says that the smtp server is "snoozing", it wakes it, then it goes back. I can telnet to smtp site via putty. I have the smtp tab in system settings set to the ip address...

I have a windows xp 2002 version with sp 3 on it. Every time I boot up, I get a blue screen that comes up and it says "Stop: C0000218 Unknown Hard Error". I can boot in safe mode, but can not do a system restart. Every time it restarts it does the same error. I have run scan disk but no errors...

I have a customer who wants a "Call Park" solution for his Advanced Small Community Networking environment. He has 2 locations, each with about 50 phones. They are sharing the VM Pro across the SCN via MPLS. Each location has a receptionist that will take turns answering the phones. They want to...

I have a customer wanting a maintenance contract on an IP Office that I have sold him. He wants software and hardware coverage. I have no idea what to do. I have gotten the Avaya Global Services quote and it's pretty high. He wants full coverage on hardware and software programming. I guess what...

I have a 2 PC setup. I use a WPN824 Netgear wireless router. I can ping out to the DNS servers at my work from my PC's, but can not browse. When I log onto my VPN for work, my browser works fine on both PC's. I have Bell South DSL. I am double NATing but it's no big deal. Still should work. Any...

I have been trying to get Windows XP Pro and Norton Antivirus 2005 to work together so that I can share files and print on a 5 PC network. When I uninstall NAV, it works great. When I reinstall NAV, it won't share anymore. I set up NAV to allow sharing and the firewall on the LAN settings are...