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Hi there, We just started using a Shoretel system. We are interested in using Mobile Call Manager. However, we do not have Exchange Server and no BES. Is it possible to use Mobile Call Manager without Blackberry Enterprise Server? I notice the docs indicate using a reverse proxy server -...

Hi all, I'm in a new job at a new business and I have discovered we need to radically improve our backup methods. I'm looking at getting an LTO4 Ultrium drive - 800GB/1.6TB compressed. I alread have approval to upgrade but thre may be an issue with our backup software. We currently have...

Hey all, Is there any way to save the config file for a Watchguard Edge X20 firewall? I've used Watchguard products in the past but never an Edge. I can't seem to figure it out. Thanks,

Okay, so say I want to do the following things: 1. Restrict long distance calling on one specific phone but allow toll free and local calls and 911. 2. The call rerouting to a local branch which is not long distance - how do you do that without shortcodes? Do you create tables in the Shoretel...

Hi Gsmitherman, Do you mean that you cannot program with shortcodes at all with a ShoreTel system or that it is more limited? I really like the shortcode abilities of IPO. Thanks,

Hi Guys, I have been using Avaya IPO for a few years now. I am very familiar with the system and have been on a 5-day hands on course on implementing it I'm at a new job and they are considering going to a VOIP system. A local company has recommended a Shoretel system. It will be connected...

Well here's the thing: Say you have a shortcut to a resource on a file server and the shortcut points directly to the file via url path. Say you want access restricted to that folder and not allow the user to wander around the network. If the user clicks find target, they can browse above the...

Not the one Zathras, not the one(grin) [can't really afford that option]

Hey all, Well, I've done it - I lost the source code to a Delphi program I was working on - I have all the EXEs but I had two hard drive crashes in close succession and everything else was backed up except for the source to this program. [I kind of can't believe this as I've got copies of...

Hi all, Is there any way to remove the Find Target button in the properties box of a shortcut? My concern is for a shortcut which points to the server. If a user clicks Find Target, it's possible for them to end up browsing the network, even though their desktop is locked down and they cannot...

Hi there, We have an app created in Excel. The people who created it are no longer here. It ran fine until recently - some users get a Runtime Error 9 when they try to use it. Some users work fine without problems. They are all under mandatory profiles and use the same profile. Any ideas...

Hi guys, I'm a tech at a local site. We have a new Dell PV-122T 12 slot LTO tape library. We were previously using a single DLT drive which died.(we really don't need a tape library but this is what we were sent by the backup department). We are using BrightStor Arcserv 11. Our backup...

Hi, This did not work - any other thoughts? The phone can receive but cannot dial out.

Hi there, I have an Aastra 480i CT with cordless handset - I can receive calls but it will not dial out. My dial plan on the phone is as follows: X+^ am I doing something wrong here? It did work before but the phone lost all it's settings and I can't remember(and didn't print off - my bad)...

Hi there, I have an Aastra 480i CT with cordless handset - I can receive calls but it will not dial out. My dial plan on the phone is as follows: X+^ am I doing something wrong here? It did work before but the phone lost all it's settings and I can't remember(and didn't print off - my bad)...

Hi all, Is there any way to customize a desktop to the point that the admin can move icons around to parts of the screen where they want them and then have everyone load that desktop with Group Policy? I have been able to have all the icons I want, but every time a user logs in the icons are...

I'm not sure if we are all on the same page here. Fixing the time zone for the W2K server will not fix the Exchange issue. According to the Microsoft website, the Exchange 5.5 issue cannot be resolved the same way as for the operating system. It says on the page that Exchange has time...

Hi guys, My bad - one of the lines was not connected correctly - I had to go back to the source to check it. Thanks for your help. - Mike

Hi all, I'm sure I have seen an answer to this somewhere but it eludes me. I am setting up an IPO Small Office unit and when I dial out using 9, the first time I try to dial the call drops immediately and does not go through. The second time works fine. I have made sure that trunks that are...

The problem is that as far as I have found out, Exchange has it's own internal set, so even if Windows Server is running on has the right time, Exchange 5.5 will not have the right time during the weeks that this new extended daylight saving time is going on(it will still think it is standard...