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Did we ever get resolution on this? I am having the same error. Pete Cambas ACSS/SME IP Office

Thanks, but that is not going to help me with my customer who is VERY demanding that this is the proper way to do a soft phone. Any advice would be appreciated. Thanks, Pete Cambas ACSS/SME IP Office

Has anyone successfully set up a soft phone on release 8.1 server edition across the public internet with no VPN. I cannot seem to get it thru the firewall to the IPO Pete Cambas ACSS/SME IP Office

PCambus - What do you mean by "saved the file"? <-- Not sure I follow what you are asking. I have tried using the embedded file manager. I upload my file holdmusic1.wav to the directory as stated on the document but when I dial *34 to listen to the music it only works for about 1 minute than...

Did you make and send the config on a higher version if voice mail pro and then upload it to a lower version of voice mail pro? If you did then you will get a database error. For example, you downloaded the file from a 5.0 machine with 8.0, rebuilt your voice mail and uploaded it back to a 5.0...

Let me start by setting up the install. In a data center we have 1 9.1(96) server edition server primary and a secondary server running SIP trunks. The customer location is connected by a 1 Gig dedicated circuit. I have 9611G's and SIP soft phones both working off of the primary. The soft phones...

My .wav file is exactly 600 seconds long and it plays with no issues. Never have been above that though. Pete Cambas ACSS/SME IP Office

OK here is how you do it. Label the file HoldMusic.wav <-- Case sensitive Put the file into the following folder. opt/ipoffice/system/primary Restart he IP Office service. Voila Hold Music If you want to add additional .wav files you can name your files HoldMusic1.wav HoldMusic2.wav Pete...

New Postyankblan (Vendor) 28 Mar 13 8:47 Thanks Pccambas for quoting my post :) HAHA didn't really read them all, great minds then huh???? Pete Cambas ACSS/SME IP Office

The documents state that if the Linux server cannot find the file thru TFTP then it will look in the following folder opt/ipoffice/tones/mohwavdir Here is the exact verbiage • File storage on Linux based systems • On Linux based systems, if no successful TFTP download occurs, the system will...

The easiest way to do it is to build the code as a dial first. Add your quotes where you want them then click OK. Go back to the short code then change it to voicemail collect. Here is what I use Code #XXXX Feature Voicemail Collect Number"#"N Works every time. Hope this helps Pete Cambas...

I have a Primary and Secondary DL120 with 8.1 (96) on each. I have uploaded the holdmusic.wav 8khz 16bit mono to opt/ipoffice/tones/mohwavdir and saved the configuration. The file is only 80 seconds long or so but the damn IP Office will not upload it. I have tried to change the tftp server and...

IP 500 v2 running 6.1 (0504) Voicemail pro 6.1 16) Customer did an update to windows server, when you call users now, you get Welcome to IP Office, not the greeting. We moved the VM folder to a new server and rebooted THE ip Office and VM server. Problem still follows. Any ideas on what caused...

Is it possible to import your outlook contacts to your One-X portal contacts in release 6.1? I have the desktop assistant installed and running and would prefer not to have to install TAPI on every desktop.

can anyone tell me a successful short code/call flow in Voice mail pro for whisper paging in release 6.1?

The cable is about 6 foot long and yes we have replace it a couple of times. The PRI vendor has tested clean all the way to the end of each cable so they say. I am going to do the swap from A to B tomorrow morning.

The 412 unit was upgraded from 4.2 to 5.0 (26). I am going to try to swap the cards tonight and see if that fixes the issue. When I was troubleshooting I did put a single PRI card in slot B as well as have the Dual in slot A. When I plugged the PRI's back in, one port on the dual came up and the...

I have a customer with an IP 412 which we upgraded to 5.0 friday night. After the upgrade 1 of the 2 PRi's on the dual card (in slot A) did not come back. When I switch the cables, the issue follows the bad cable. The PRI vendor came out and tested clean all the way to the switch. We plugged in...

Thanks, Will give it a try

IP Office is 500V2 running 5.0 VM Pro software level is 5.0 Trying to get generic voice mail to email to work. Keep getting error 17 on debug (failed to resolve host) Customer is using exchange 2010 with NTLM2 Authentication. Question is: Does 6.1 support 2010 exchange and NTLM 2? Will an...