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  1. jrosslexiconact

    Agent code?????

    Hi... The merlin magix system has been doing the following for the last six months receptionist cannot listen to voicemails because once she gets into mailbox and goes to press 0 to listen to message the system asks for a 4 digit agent code. This problem shows up at other extensions within a...
  2. jrosslexiconact

    Magix DS1 Card Common Channel Signaling

    The sp originally said that it was robbed bit, but now they say that they can only do common channel... I don't know.. But I learned something thank you sir
  3. jrosslexiconact

    Magix DS1 Card Common Channel Signaling

    Does your experience indicate that the tech support I got was wrong,and that T1 can do common channeling...
  4. jrosslexiconact

    RCF with Simul Int Alrt ,feature code not working!!

    Do you have the extension programmed as a rcf or a rcf with int alert.I just programmed a release three and they wouldn't The book is extremely confusing... I usually press *33, 9xxxxxxxxxxx#
  5. jrosslexiconact

    Audix - Route all incoming calls to annoucement?

    If you have analog DID's you can delete all four digits and add the digits for an adjunct extension. The adjunct extension can have VM cover applied and go to the same auto attendant as the main lines once it hits your voicemail If you really wanted to get snarky, you could create another...
  6. jrosslexiconact

    Magix DS1 Card Common Channel Signaling

    Actually, it is s56 incoming outgoing, and the sp has it set up so that all channels can be used for being routed to another site by adding digits. The service provider says they are switching it to a PRI so my worries seem to be over... but I got so frustrated (primarily because my Legend in...
  7. jrosslexiconact

    Legend R5 Shuts Down at Night

    Is it programmed to update the backup at night could this set it off as well I would suggest that you make sure that the system is well grounded as it sounds as if it is very sensitive and has been hit a some point by a surge
  8. jrosslexiconact

    Three Beeps from Hell

    This might sound dumb... but does she have a headset... and if so are the batteries low
  9. jrosslexiconact

    MLM007 Default procedure

    I just had to reset mine... here was the deal... There might be a warranty sticker (if you remove this) If you look carefully you might see some numbers underneath there. (as if there were a holographic sticker over it.) It is located on the bottom part of the card. I had to remove it in order...
  10. jrosslexiconact

    R2 to R7 upgrade

    The release seven has to run on a system that has either a CKE 4 or 5 processor. (This means r5 or 6 +). They actually addressed this particular issue in a class that I took once.
  11. jrosslexiconact

    Magix DS1 Card Common Channel Signaling

    DS1 Card - slot 5 esf b8za common channel s56 data signaling in and out The dang thang will no allow me to assign common channel signaling. I have tried defaulting the system to see if it was a programming foul and it still wouldn't work. I have unnasigned all lines and pools, all udp routing...
  12. jrosslexiconact

    PRI or T1 on Merlin Legend 7.0

    Commonly I would suggest PRI to customers for the following reason... Flexibility and scalability... With a PRI you have 23 channels constantly ready for incoming/outgoing calls. In any combination. Whereas with a TI you must specify by channel. Furthermore, There is greater scalability with...
  13. jrosslexiconact

    inside dialing restrictions

    I wont lie... I dont think you can... The allow dissallow lists don't need you to enter a 9 in the dial out fields... therefore they should have no effect on the inside dialing. If you are going to set this up for some form of access entry phone, you might want to make the set a hotline...
  14. jrosslexiconact

    Button Programming

    What are you entering... have you tried it with WinSPM and did you enter in group call XXX.

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