We've selected our system. I won't be using tek-tips to ask for professional advice\experience again. Very little helpful information buried in a lot of pointless arguments.
My company is reviewing proposals to replace our Nortel Meridian option 52 c pbx. One of the proposals is for an Avaya IPO 500 system with Compact COntact Center and digital handsets. We have 100 total users in a single site with a customer service department of 10 agents that currently...
My company is reviewing proposals to replace our Nortel Meridian option 52 c pbx. One of the proposals is for Shoretel. We have 100 total users in a single site with a customer service department of 10 agents that currently participate in an ACD queue. The other systems in consideration are...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.