Thanks to both curlycord andtsplusone for your help, here's my answers to each of you:
tsplusone - Service mode programiming is set eactly as intended. We redid all the service mode programing from scratch. All other aspects of switch and voice mail programing remain intact. I surmise that...
We have a Nortel 6 x 16 Compact with DR5 disconnect software. Yes, this is old stuff!
I think the root of the problem lies in this question, Is there anything that would keep a service mode from operating, even though it was displayed as "ON" in the Control Set display?
We just set up two...
We have a Nortel 6 x 16 Compact with DR5 disconnect software. Yes, this is old stuff!
I think the root of the problem lies in this question, Is there anything that would keep a service mode from operating, even though it was displayed as "ON" in the Control Set display?
We just set up two...
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