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is there any third party plugin which can do this?

Hi, How can i set Outlook emails to remain Unread always. After i read them and if the case is solved i will manually make the email read. By being automatically "read", i am not able to go back and pickup that important email. any tips .please. thx

Hello friends I want a sample configuration to make vpn tunnel to a remote end adsl edvice. My side pIX has a permanent IP, remote side works on adsl device(no fixed IP). can some one give me a config at pix end.. urgent thanks

AH YES. I DID THIS WAY jOHN. ITS WORKING..THANKS

Hello When i make a DISA call (international) CLI outpulsed by pbx is my Mobile number which i used to call Disa dn, and my voip peer in the other country blocks the calls. How can i make all DISA calls show a DN as the CLI. advanced thx !

HELLO, whats the default username i shud type on web login to Business Policy switch 2000. i know the password but not username!!! how can i change username/password from telnet login? thanks for the help

I have a scenario where i need to form a second site-to-site vpn tunnel to the same desination network. Remote site wil have their second pix 506, and my site uses single 515e. i am using same internet link for both tunnels. how do i configure my pix for this case, some helps.. thank you guys.

any hints

I want only to see a particular supervisor's team when i login in my id...

Hi is there anyone who can install Siemens Hi Path phone system in Dubai please.. I have a phone system i imported but dont know whom to call for install.. Please help. Applogies if i violated the forum rules.. i am in 050 8509249. Dubai. Thank you

checked that, but not seems to help. Any IE elements which blocks ? any thoughs whaere to check...

NOT WORKING ;-( i tries CFF CFO and etc n the RDR data. I also tried DcFW from a phantom station and EFT etc... i have 100 did numbers, the acd-queue number is one of such did number. When peple call from outside idc translate the number to the cdn number. Interestingly """if i call from my...

no similar scripts... Interestingly if i dial from my internal DID number to this number, the ROUTE CALL command is done. But when i call from my mobile the international call routing is not happeing...

how can i transfer calls coming into Symposium to our office abroad(in another country thru VOIP) . When i use ROUTE CALL XXXXxxxx, calls should go through my voip router. When i try this nortel is giving call rejected. why? urg pls help

Hi I have GRTD, Want to see statistics per CDN. by default it shows, agents on skilsset calls, abandoned,waiting etc...but i have disffernt departments. I want to see the statistics seperately....how thanks in advance!

ON AGENT PHONE, CLS WILL BE AGN ON SUPERVISOR CLS SHOULD BE SPV AND MAKE KEY x OBV press observe key , and on prompt punch in the agent POS id. to get agent pos id, just print the extension, it will be displayed next to the acd number cheerz

THANK YOU ALL. ( i just got time to reply)

When i gave cls moaa, i get SCH1395 !! my merl doesn't show up any reason..neither does it say more details of that feature. that feature name looks like what i really need.can you find for me what is SCH1395 pls.

Hi Soctt, In my case agent phone is not a ACD phone as i mentioned. Calls will be on their DN.

hi in a callcenter ... How can i allow Team leaders to listen to the agents on-call. Agents are not ACD phones, Agent phones are configured as normal 3905, kEY 0 scr .with AST 00, and IAPG 1. If i do override, i may some times forget to put mute on my phone. How can i enable mute...