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  1. hollygr

    Fax issues with IPMG and Release 5

    We set MPTA and FAXA and the incoming problem was corrected, however, now no one can make any outbound faxes, so we had to change them all back. My vendor has been extremely slow to respond to this issue. I even brought in our LEC to test our PRI's to confirm that we weren't having any carrier...
  2. hollygr

    Fax issues with IPMG and Release 5

    We also have a CS1000e but on release 5.5 and have transmission issues with faxes. Primarily from fax servers, which always have problems, but from fax machines as well. When a fax is able to be received at all, we only get 1 page and then it seems to time out. We have 14 different fax...
  3. hollygr

    CallPilot 4.0 desktop messaging and GroupWise 7.2

    We have a CallPilot 4.0 with desktop messaging using Novell GroupWise 7.2 in some instances and GroupWise 7.0 in others. Half of our users are working properly and the other half have had numerous issues. The issue we are dealing with now is the inability to delete voice messages from the...
  4. hollygr

    CallPilot menu not dialable from 2250 console

    We have an ACD NCFW to voice mail. The ACD number is associated with an SDN that has a time of day controller. The day setting calls another ACD number and the night has a menu. During the day, they don't want callers going to a menu, but they want that number to automatically go to the night...

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