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  1. sweetas

    PMG connection to Database

    Yes the problem was resolved just yesterday. There was a DLL conflict with another application. I removed the other application but i could have changed the registered path to the DLL i guess.
  2. sweetas

    PMG connection to Database

    I have set up Traffic analysis using Performance Data Manager but when I open the Presentation Manager application i don't seem to get any connection to the database. The message shown in lower left is 'Initializing connection to database server... Any ideas?
  3. sweetas

    VSU Recorded Announcement

    Great work, thanks for the TIP.
  4. sweetas

    VSU Recorded Announcement

    I have a good quality recording of some announcements I need to transfer to our VSU2. I have played the announcement into the handset while recording to the VSU but the quality is greatly reduced when recording this way. Is there a better way to transfer our announcements? System is MD110 BC10.
  5. sweetas

    Supervisor Intrusion on Operator extension

    Is it possible to intrude on an Operator extension and monitor the call? I have an ACD supervisor who can listen to her Call Centre Agent calls, now she wants to monitor Operators as well!
  6. sweetas

    Automatic immediate answer CALALT=6

    Nice one it works, Thanks.
  7. sweetas

    Automatic immediate answer CALALT=6

    I have an extension with CALALT=6, this works fine with internal calls, a short tone and the call is connected, but external calls to this extension still ring! Any ideas?

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