Search results for query: *

Hi, Why don't you make the operator part of the Overflow group. You can always create a "special" group which you don't use for other purposes, just this overflow. Use this group in Softconsole as an extra queue to alert the operator... G.

Hi, When I use PhoneManager (2.1.7) or (Softconsole (2.1.6) on the IP-Office(2.1 15), changes of user's forward on busy or forward no answer are not saved... When I make these settings in Manager or directly on the extension they work fine. The forward unconditional setting can be set (and...

Hello, We have not yet succeeded in solving this problem. It's a strange thing... On a remote site, someone is on the telephone and has a voip call routed through the main site. A fax call is delivered to this remote site, also routed through the main site. During the sync tones of the faxes...

Hi, Tnx for the comment. Yes, the extns are on voip calls but only a few extns on every site experience the problem. Customer uses 20xx and analog phones and the beeps are heard on both types...

Hi, Our customer has multiple IP-Office's (403)with voip on leased lines. The faxes are also connected by voip, sending and receiving faxes works fine. However, on any site, when a fax is received other extensions on that site can hear a beep/tone during the conversation... The beep is...

Hi, One customer has the following problem: The "default route" to the internet is made through a gateway which is the adsl-router. People who work at home dial-in to the IP-Office and use this route to make the internet connection. It occurs very often that this route "locks up". A tracert...

Thanks! We'll do so...

We seem to have a similar problems at a customer site. The Deltaserver also needs to be reset to regain the connection. We checked the memory-use of the Deltaserver's task in Windows. This seems to increase until eventually the connection is lost... Could this be a memory-leak problem in the...