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Have searched the Cisco site and have not found a concrete answer. One of the support threads says Live Reply is not available on "some" releases of Unity, but no specifics. I have made the the proper configs in Unity side but am being blocked from replying to outside sender. Any help would be...

Brand new to Cisco, please be kind. I have a Cisco Unified Call Manager. I am setting up an Auto Attendant that needs to send callers to a beeper from a press off. Could someone kindly explain the process to me? Many Thanks, George

Thanks cook1082, for the quick response. Could you tell me exactly which feature code and prompt? Appreciate it.

Greetings, I have a Norstar MICS with PRI trunking. Attached is an SMDR box for CDR, and I am running RSI CDR software. Currently, the raw data looks like this (3 records): *110907 093256 0145 200 8132475356 UNKNOWN U R *110907 093338 0145 2395941994 UNKNOWN U G *110907...

Thanks John, I got it working by setting the VPNI in the NET data to 1 in all switches, as well as ND2 on the RCAP prompt on the DChannels. Thanks again, george

I have 5 CS1000's 4 digit dialing each other over an IP route. However, the CPND no longer is delivered. Can anyone help? Thanks in advance, george

Thank You, John for your expertise.

Hello again, Is it possible to generate a report(Extension Detail) for ACD agents in OTM? Or does my customer need Symposium? Ugh. Thanks g

Hello All, Is it possible to disable the menu/thru dial function that one reaches by pressing "0*" once inside a mailbox ? Thank in advance...

I'm not in front of the server and a customer needs to know. Thanks in advance.

In LD 32 type CMIN ALL. This will clear the minor alarms on all attendant consoles. To prevent minor alarms at the console in the future: LD 17 REQ:CHG TYPE:PARM ALRM:NO.