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OK, Problem solved. It was a carrier issue, they told me (may make sense to some of you, its above my head though) that on their end they have 2 routing groups and they accidently put my DID's in the wrong routing group. They made the switch and all is working fine now. Too bad, I got...

Well just an update, I have my vendor here now and he is having the same problem that I was, so I don't feel so bad! He says that you can have 0 as the leading digit as hawks says. I am now calling my carrier to double check programming on their end. I will write back with results in the...

Yes, If I can not figure this out, I will certainly be calling my vendor, however I was just trying to save some money! I have figured out just about eveything on my own with this phone system, and thought that this couldnt be too hard. To the best of my knowledge (which is certainly limited)...

The new telephone number's last 4 digits is 1011 I used line 183 copied all the same data as above with the line that is working with the exception of the Rec'd # which I set to 011

Thanks for the fast reply. The phone that it is ringing on is not the attendent phone. I was not employed here when these lines were set up, however I have verified that it is the highest line number used already. (Line 182) When the new DID is called (I put it on Line 183) it rings at Line...

I just recently received a block of 20 DID's for my company and was hoping that I would be able to add them in myself. I did a bit of reading but apparently I am getting nowhere. I assumed the following: Our Rec'd # is set to 3 under system programming I followed exactly how our original...

Does anyone know what may cause this?

I am new to Exchange, however so far everything is going well. Here is my problem. I have a user account set up which works perfectly. I can send email internally to another user, as well as externally to other addresses. Receiving works fine as well. Some users in my office require more...