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Hi Everyone, We have an issue where a user reports slow opening of emails from one particular contact. Upon investigation, I have found that the email contains a link to a page on the contacts intranet. The email takes around 30 - 45 seconds to open and unfortunately the contact is unable to...

Hi Everyone, Hopefully this is an easy question but I'm having difficulty finding a definitive answer. I'd like to freeze all email delivery to user mailboxes. I'm aware this can be done by going into ESM, locating the queues in your server and then right clicking and choosing the option to...

Hi, We are having problems with scheduling in one particular user in an appointment. We are currently on Outlook 2003 SP1 and Exchange 2003 SP2. We open a new appointment window. Click the scheduling tab and then the add button. We select the user, click OK, the user appears in the...

Hi, We have installed an additional BES to our existing two. We have added an account but cannot activate it. Anyway, after much checking we discovered that one of the key options are greyed out. We right click the new BES Server, BlackBerry Properties, click Message Options and the option...

Hi, We have a system where there are links on our Intranet to view user's calendar. If the user gives Default - Reviewer Permission to their calendar this will ensure that anyone can view their calendar by clicking the link and it opens in OWA. The problem we have is that users on a...

Hey, Some of you may have come across the Transmit Holiday Form created by Sue Mosher. I am currently using this and it works fine. However, I also need to populate the Body of the appointment with text from the calendar. For e.g. I have 170 calendar entries, each one marks a specific...

Thanks for the replies. Never did manage to resolve this and it's an ongoing intermittent issue. One thing I have noticed is that this is more likely to occur if the sender copies and pastes text from another document/source into the email. They will then format it all to their normal...

Hello, I am aware of how to edit the Outlook.hol file to include your own holiday set but how do you populate the Description field in the appointment? Basically, I want to replace all the outlook.hol files with one which contains the company's key dates but each key date will contain a...

Hi, I was wondering whether anyone knew of a way to populate a calendar automatically with a set of entries. Here is the scenario: We would like all new starters to have a set of calendar entries automatically added to their calendar when they have been mail enabled. I know there are various...

Hi, I am looking for some form of VBA code/Addin which will allow me to check the size of an attachment before sending it and then prompt the user if it is over a certain size? Any ideas???

Hi, A quick question if possible... We have users setup with mailboxes. Some of these users change surname so out IT Support teams rename their AD accounts to reflect their new surname. We are running Exchange 2003 SP1 and I was under the impression that if the surname is changed on the...

How??????/

The answer is probably no but is it possible to access another users mailbox (who you have permissions to) on your BlackBerry? The other user may or may not have a BlackBerry....

Hi, I have searched the net for this problem but never really found a solution/explanation. We are using Outlook 2003 SP1 on Exchange 2003. By default all emails are sent as HTML unless specified otherwise. The problem is when a user sends an email. It looks fine on the screen, they hit send...

Hi, We have a slow response problem when users are trying to view each others calendars. We managed to track down the issue to the size of the calendars. Some users have calendars with approximately 8,000 + items. What we have also seen happen is that when you open a shared calendar (Outlook...

Hi, I have access to another colleagues mailbox (Outlook 2003, the mailbox is appended at the bottom of my own). I move emails from my Inbox to their folders but they seem to disappear on my view when I look at their folder that I just moved it to. However when I go to my colleagues PC, I can...

Hi, We have a user who is having problems opening emails when they are working through a remote connection (3G). They connect their Outlook and when opening messages keep getting this prompt on the email to "download the rest of the message". They click this button and it downloads the...

I'm having an issue with a colleague who reports that email in various folders is appearing as unread which has actually been read. I've tried deleting the local OST file and recreating and tried recreating the Outlook Profile. Any other ideas??? Could this be a sync issue???

After you have done this: "Simply Go: Tools- email accounts Under Directory, select "add a new directory or address book" Select additional address book - Outlook address book." you may need to go into your Contacts, right click each of the Address Books, select Properties, Click Outlook...

I have seen this happen and it is normally because delegate permissions on USER A state to "Send meeting requests and responses only to my delegates, not to me" or "Delegate receives meeting-related messages sent to me". Both of these settings can be found on USER A's Outlook by clicking Tools...