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  1. hawkscorpion

    Phone Manager Data on a Web Page

    The Delta server is part of the CCC Component and I don't believe it requires a seperate license key *Someone please correct me if I'm wrong* The delta server is a piece of windows 2k server software that connects to the phone switch and permits lets you archive and log all call information...
  2. hawkscorpion

    Phone Manager Data on a Web Page

    I'd probably be partial to enabling the delta server output error information to a log file and then parse the log file for data showing the user put him/herself in DND mode. I took a look at the log output and you shouldn't have too hard a time with it if you use regular expressions. If...
  3. hawkscorpion

    IP Office, busy singal on first call

    Nope, It wasn't that busy at all. Either way, the problem once it started, persisted for the next few days. Even during night-times when no-one was in the office. We may have spiked to full circuit utilization for a few minutes but once it started, it kept going.
  4. hawkscorpion

    IP Office, busy singal on first call

    We had the same issue. It's as Morrack suggested. We have a pair of T1's but are only using (read: paying) for 12 lines on the second T1. We had the same issue as yourself start happening around the 9th of August. Once we switched the outgoing group of the unused circuits on the T1 everything...

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