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fixed issue with this wonderful site documentation. Please share this information with others who may need it. Next best thing to the manual!!! Enjoy!! http://www.primetelecommunications.com/sw/swchannel/customercenter/documents/4144/6788/NorstarKnowledgeBase.htm

I just found this site. Please share it with others who may need programming documentation. its the next best thing to the manual!! Enjoy!!!! http://www.primetelecommunications.com/sw/swchannel/customercenter/documents/4144/6788/NorstarKnowledgeBase.htm

Thanks, that worked her phone is now back to her regular ext. only problem now when you call her vm doesnt pick up. i will try to reset her vm and see if that works. Thanks again everyone for all the help. Forums like this really make a difference when you get thrown into something you...

thanks, i used system programming and now her phone is back to the ext 561 that it was suppose to be, now her vm doesnt pick up when you call her phone ext. back to the drawing board on how to setup vm and number of rings before pick up:(

i am trying to assign an ext 561 to a 7310 norstar phone that currently is assigned ext 562. after i go into terminal and sets on admin how do you get this changed. i went to line assignment but when i press feature *0 on users phone it still says ext 561?

phones1, I am new to programming the phone. Once i log into the sys admin phone and go to terminals and sets how do i swap the ext #'S?

just a note... the phone never moved locations. same phone jack same desk she just swapped the hardware. now the original hardware (phone itself) is plugged back in.

did it after she unplugged the phone. they always let you know after the fact. it wasnt until she had plugged the original phone back in that i tried to do the set relocation feature to try to fix the issue. but it didnt work. I am not a phone admin this is all knew to me but i am the one they...

Justatec- I dont know how to do that please advise???

i went into the admin and set relocation feature to "y" unplugged the phone and plugged it back in then changed relocation back to "N" still wrong name and ext...

User was having problems with her phone (model 7310) she unplugged phone and tried to plug in a different phone in same line then display showed a different ext and name tried to plug old phone back in but phone is still showing the wrong name and ext. when you call her ext it says its not in...

Hello, first time using Norstar system. My second week and people are moving offices and i dont know how to change the name that displays when you go to transfer a call. Still comes up with the old persons name with the right ext #. I tried the changing the name on the mailbox and changing...

i have an nt 4.0 server as a pdc and a 2nd nt 4.0 as a bdc with a 2000 server as a member server (i didnt set this up) i would like to make the 2000 server the pdc because it always says "cannot find domain controller for this domain" and take the older servers out the domain. Do i have to...

i have an nt 4.0 server as a pdc and a 2nd nt 4.0 as a bdc with a 2000 server as a member server (i didnt set this up) i would like to make the 2000 server the pdc and take the older servers out the domain. what is the best way to do this and not have to recreate all the users and login scripts...