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Resolved! Smile 2.3.x works fine with Windows 7, it's Windows 7 and whether it sees the parallel port which is the issue! It is important to use the Sentinal driver from the Smile website to install in order to upgrade the parallel port driver. Smile should then see the dongle ok. Cheers!

Hi all, Has anyone been able to get Smile 2.3.x to run on a machine running Windows 7? It installs fine and runs fine, right up to when it needs to dectect the Dongle on the Parallel port. Everything is connected fine, dongle is connected and the parallel port is installing and working but no...

Thanks for the help all! You were all correct. Add the superloop as above and then actually enter the phone using this TN range. You have to enter it rather than being able to search for it in the UCM window. Cheers once again!

Thanks, Yes these are standard IP phones, 1140's or 1120's but also OCS UEXT's. When searching for a free TN nothing shows in the list and it does state "Error Code: SCH0821 Error Message: System has no unused units. Severity: Info." Cheers.

Please could you let me know how to add more Virtual TN's to enable us to add more phones. We have a CS1K on RLS 7.5. We use UCM - Element Manager to administer our IP Phones etc. On RLS 5.5 we could add Virtual TN's by going in to the 'Hardware' Section of Telephony Manager 3. I've tried...

58sniper you are a LEGEND!!! Thanks, my mailbox is now fully restored and working. I had to disable the Mailbox I had created the second time, but this time, went to Disconnected Mailboxes, find my name, right click and then Connect. Then when working through the wizard, choosing MATCHED...

Hi, During my experimentation for something else I disabled my own Exchange account by choosing 'Disable' after a right click in Exchange System Manager. When I wanted to resurrect my account, I assumed (doh) that I could right click and choose 'New Mailbox' then find myself under 'Existing...

Thanks gwebster, tried that one and still no go. Looks like the display is toast. Cheers for the advice.

Yup Triton101 , that is what I tried. We have a number (50+) of phones with various faults, so I am shifting through and seeing if I can repair any. Cheers all.

Does anyone know a fix for an 1140 which no longer comes up with anything on the display. On boot it just lights up. You can use the keypad to reboot etc and it does appear to prompt for Node and TN with the flashing Red VM light. All that happens on the screen however is it lights up blue...

Hi all, Please can someone point me in the direction of some decent information on the CS1000 release 7 and in particular what happens to Telephony Manager. I gather this is phased out in this release, the telephones being configured in Element Manager? Thanks loads.

Hi, has anyone managed to get this to work? I am tryint to enable the custom prompt recording for an Auto Attendant but am getting an error. http://technet.microsoft.com/en-us/library/bb691404.aspx Error: A parameter cannot be found that matches parameter 'name of attendant;. I thought this...

The answer to this was to untick the 'PBC Integration' tick box on the user properties on the Front End Server.

Hi all, Having issue with this software. I have installed it but am unable to double click the Call Forwarding Options button....Single or double clicking does nothing. Result is each time a call comes in it is answered on the phone on Hands Free mode, not on the PC headset. As far as I can...

Just FYI we are still getting this message.

No errors on the MS voice access server. We have run wireshark....but what do we need to look for? Noticed no 'unsupported media type' messages.... We got "488 Not Acceptable Here" but we got this on both a working trace...and a trace that had failed. We also get "unrecognised sip header...

converged office, Regards

We have also had this 'Are you still there' message when someone has tried to log in to their voiemail in order to change their greeting. It gives the message when she was entering her PIN number...

Yup, service restarted and also tried a box restart... Latest deplists should be on.... CS1k SIP endpoint is RAS H.323 / Dynamic SIP / NCS Cheers.

More development: I can replicate the 'Are you still there?' message everytime with the following scenario: Call in to my IP phone from say mobile and try to transfer the call to the Automated Attendant. When prompted to say/spell the persons name I get the 'Are you still there?' message...