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Right click on your outlook icon and go to Properties, Click on Profiles and delete the profile, Make sure you know where his personal folders a located if he has any at all, From here, you'd click on add and re-create the profile. Let me know if this helps or not?

Actually what I mean is to rebuild the whole outlook profile, not reinstalling outlook. Let me know if you need help doing so.

Do you have any other ideas???

Nice try, but that did not work either. Thanks for your help.

You might want to try to rebuild the whole profile. Also, are you using the ost file to sync your emails. I have seen this before and deleting the ost file and resyncing did the trick. Let me know...

I don't believe I have ever used the format painter to copy. How would I go about doing so? Thank you.

Hi there, I am running Win 2k Pro with Office XP. I am having a problem copying from one Word document to another. The original Word document has some formatting that I need to keep and when the document is pasted, the formatting is lost. I turned smart tags on and am using the feature...

I use www.troytec.com for all my certification guides. They are the closest I have seen, even better than transcender, to the actual test. I wouldn't recommend them as the only study guide you use, but they do a great deal in providing you the right tools to pass the certification test. Just...