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The RealTime API comprises one dynamic-link library, RTB32.DLL. The Aspect-supported data source and the PC running the real-time application communicate using standart TCP/IP network software. (In Windows the WINSOCK.DLL). Also there is a very helpful Realtime "Emulator", so you can...

Hi, i got a RealTime Toolkit Programmers Guide and the dll's from ASPECT! :-) Thanks a lot for your help! Jan

Thanks again Moebius01, the Contact Server might be the more expensive solotion. So I try to look for a way to access the Real Time Database without buying a complete software bundle. Do your or anyone else have some fact sheets about the RealTime toolkit?

Hello again, I tried to get some information about the ASPECT RealTime toolkit to connect to the RealTime Bridge , but I could not find any helpful links or information . The only short document I found is this link: http://www.aspect.com/mm/pdf/products/pstn/Aspect_Call_Center_SW_ds.pdf...

Yes, i thought something like that. I will see if I can get them from ASPECT. thanks, Jan

Hi, you have Mail stevebardocz. Greets Schuemi

Hello, i am working in a Call Center and make Programs what enables easy to use Web Based Reports, CRMs etc. We are using an ASPECT ACD with Aspect ACD Software Release 8.4. I and an direct ODBC connection to the ORACLE Database from ASPECT. Now my Question: I was asked if I can make an...