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  1. jrichert

    List Trace

    Does anyone know what release of software List Trace was first introduced in?
  2. jrichert

    Start Auto Attendent

    The Way that mine is set up looks like this STATION Extension: 79200 Lock Messages? n BCC: 0 Type: 2500 Security Code: TN: 1 Port: X Coverage...
  3. jrichert

    Start Auto Attendent

    unfortunatly I am unfamiliar with the older versions of audix, but the way we handle it is by forwarding the incoming calls on our main line to a Auto Attendant on our voicemail. They then get played a greeting "Please enter the number of.... or press 9 to search by name" if they...
  4. jrichert

    Thinking of Upgrading from 8.2 to lastest.. Thoughts ?

    I have a G3r V 8.2, we are currently investigating upgrading. We have two call centers, and a Remote EPN. The Main Cabniet has duplicated SPEs and the remote is non-survivable. we have multiple T's coming in. Any thoughts or suggestions ?
  5. jrichert

    Start Auto Attendent

    What kind of Voicemail do you have? What version? We use our inutity LX system to deal with all of our Auto Attendant (AA) issues. Justin
  6. jrichert

    Multiple Station Button Changes

    beddows, I have tried the import/export, but the buttons do not appear to be objects like everything else. If this were the case I would be using the find & replace functionality. I will be looking at the template solution.
  7. jrichert

    Multiple Station Button Changes

    I need to change one button on something close to 300 Callmasters. I am running a G3R V8.2, I need to change the 1-st Column button 5: to mct-act. Any Ideas on doing this as a mass change would be helpful. Thanks J

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