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Anyone having issues with 9601 redial button. I can assign the button but it just dials 9 on the trace. Thanks in advance.

I have enabled the contacts button on the 9601 but how do I point it to the corporate directory?

Yes but there is a disturbance in the force and it's clouded my mind. I have read it but am a little confused. If you could please put the 3 comnmands to change it. I could not get into 10/3 to change it. Not sure why.

Can someone please summarise how to change IP address, subnet, gateway on the g430 using CLI. Thanks

it was a q-sig trunk configuration. All sorted Thanks

I am sure this is a configuration issue. Just set up CM5 s8300 and internally calls go to voicemail but external DID calls don't each even reach the voicemil trunks.

Anyone got a set or one s8720 for sale ? Need to have a spare one for maintenance

Thanks. I have that process and was going to just rename the file and then delete it. But I wanted to know if there was a command to do it. Anyway, will delete it. Thanks

i am talking about the announcement you hear after the message has been left. You get the option to rercord etc but I don't want callers to hear that message

Is it possible to disable the announcement callers hear after they have left a message i.e. to rerecord, approcve etc...

I have set up CDR and all is working. INcluding outbound calls from normal extensions. However, when agents log on and make the calls, I get some weird numbers and not sure why. On system CDR, i have set "y" for agent in bound and outbound. Have I missed anything else. They don't usse...

where is your SIP server ? Don't you need that to talk to Trix

ContactStore is the password for root and when yuo log into the web with Witness without any password, it will prompt you for new password

I have 6 s8400 new installs and did the staging in the office as the sites are remote. The first site is local and when I tried to power it up and add cabinet, ipserver and enable it, I get tone board alarm. List IPS 1 shows its active but no controlling the cabinet. I have EXP-PN alarms and...

sounds like the server has crashed as all the interfaces are down and IPSI B is up so it rules out the data switch problem probably. as it is a standby server, I would put the CM cd in and reload it and copy the translation from a to b. Be very carefully not to do it the other way.

not sure now. We just did the same upgrade two weeks ago and had no issues at all. Maybe the PKI issue has corrupted something ??

have you checked the license page ? You might want to re-submit license ?

have you tried to remove all the links and re-add them agaion. DOn't forget that the AES host name must match the same name in CM node-name. Also, change the password for the switch link as well.

you might have to reboot CM to clear any ARP issues

have you set your AES to 100mb full ?