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Thanks but, I put it in the Ring Group and the phones now ring, however, still unable to answer the incoming call without pushing the line key. Never that easy....... Thanks again.

Looking for the feature that allows a station to answer a ringing call by just picking up their handset. Some users need to press the CO Line that is ringing. Thanks

Can the cause of a "major alarm" be identified through the console? If so, does it require admin/maintenance passwords? Or, do we need to find an alarm status light on one of the cards to help narrow down the Major Alarm"? Small Holiday Inn. The system seems to be working fine. No user...

Can one of you folks provide a summary of the steps and feature codes required to program one Auto Attendant using a dedicated button for nite transfer? (Ext 10) Partner ACS R7 Processor and R7 MMessaging Module with a 4 port license. I have followed the programming steps located in the...

Thank you. I will reconfigure and give up ext 48 and 49. Good Call.

I have a new installation comprising of 1-ACS R7 Processor, 3-0x12 Modules and 1-Partner Messaging R7 w/4 port License. Msg Waiting Lamps on extension #'s 11 & 12 will not light when new message is received. These are the only 18D's on the system, the rest are 6D's and work fine. Operator...