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The recall is there now, I followed your link and was right there. The recall only affects Back UPS CS series. Luckily (for me) the Smart UPS is unaffected.

The colors (CMY) are converging just fine. At the top of the page Black converges very closely with the colors (maybe just barely above but not enough to bother me) but by the bottom of the page the Black is about 1 to 2 mm to high (towards the top of the page). It does this on everything...

I doubt that anything is wrong with your printer (my 550 does it at home as well). The 550 is an old printer and when heating the fuser has moderate to high power consumption. Even my small old OKI monochrome unit when here at home would dim the lights. The reason this is not noticed in an...

I may have fixed it, but I cna't explain why it woudl have been the problem. Pulled the imaging unit and while carefully observing it in a darkened room (after examining all the sesors in the printer extensively) I noticed that the plastic retaining piece (cam if you would) that locks the IU in...

One of our color 4500's had the transfer kit retaining images from the previous page. Printer shows 65% Transfer kit life remaining. Replaced transfer kit and the output problems are gone, but how do I reset the transfer kit page count to reflect that it was replaced since the printer does not...

I am new to the Tektronix printers (we are exclusively HP at the office), but hopefully someone can help me with this printer I have at home. Per the Xerox support site The accumulator belt sensor needs cleaning. All of the sensors behind and beside the imaging unit are clean, and I cleaned...