If I understand your situation correctly.I have had this happen before. I would reduce the forward delay to three rings in the FNA field for that extension.
Prosperitee
"It feels so good to be number 1"
Go Bucks!
The technical answer to the customer is "yes you can".
The logical answer is " No that's just the way it is! " Ha!
Prosperitee
"It feels so good to be number 1"
GO BUCKS!
You need to establish an Static IP Number for the CAllPilot in the settings portion of the directory. Word of advise it would be best to invest in a switch that sits in front of there lan network and firewalls. When you log into the switch from inside the faclility you are actually going out via...
Bridge Tap.
Cook1082 is correct. I have ran into this situation a couple of times. First you know that there is 3 ways to transfer calls to the salesmans cellphone depending on the equipment and software version of your system. (1) External Call Forward for the salesman extension; all calls...
Phoneguy422,
With a little IT Knowledge such as Static IP and your existing clients IT network configuration in relation to firewalls and open server ports.... it is simple and the best thing since sliced bread. Ha!
Yes... . I know but my design question is what happens when you want to have two outgoing numbers showing on a single phone. The only design that I can come up with is having the client purchase a additional POTS Line then instead of using the "9" to get out on the PRI for company 1 they press...
Got a design question..
I have a Wall Street client who just recently converted to a PRI circuit MICS 6.1. The client has two companies which can not be mixed together. They have to show caller ID information when placing a call. What is the best course of action for caller id to show up on a...
Go into terminal&Sets
Scroll to OLI#:
Put the CALLER ID Information that you want the caller to see.
Funny Fact: Since you can put in any number that you want, a funny joke is to put in the person that you are calling's cell phone number..when they look to see who it is it confuses the hell...
Norstar Modular ICS 6.1
Callpilot 100 3.0
Could someone explain or give examples to the correct way to covert .wav files to .vbk file format through the Call Pilot Player. I have sucessfully (so I thought) coverted the file, but the call pilot tells me that I still cannot upload the file...
Help! In desperate need of my PRI Key Code being enabled. Just finding out that my vendor that I purchased the Enabler from does not have access to Norstar Web Site.
Is there a vendor out there which I can call so to get the code enabled. ASAP!
Does anyone have an estimate on how long it usually takes Nortel to generate the key codes for the PRI enabler?
Is there any horror stories or is this a pretty straight forward process?
sincerly
Telecom man stuck in a closet
Hey I have a client (MICS 4.1) who is going from a PRI design to traditional trunk lines. (Dont ask me why!)BUT
The Voicemail(NAM) is set up for automatic answer. As we know the caller id information is sent in call setup, thus allowing the system to capture the Caller information immediately...
I am having a major brain meltdown!
What is the card placement on a MICS 6.1 for one DTI CARD(PRI) and one LS/DS Card? should the LS/DS card be on slot 3 or 4. And what is the correct Module numbers in Maintaince?
Thanks
That is exactly what is wrong.... as expressed in your 6.1 Programming guide under IRAD. Just read it this morning! If the IRAD is not enabled you can only access the software codes to turn it on!
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