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We need to upgrade our callpilot from 3.0 to 4.0. On the net I have found the following for around $12: CALLPILOT R3.0 TO R4.0 SOFTWARE UPGRADE FEE * Manufacturer: NORTEL NETWORKS * Manufacturer Number: NTZE56BA * Item Code: SY-1925702 * Weight: 0.01 lbs. * Product...

Did you get this working? This would solve my problems.

I have a callpilot with unified messaging. I'm trying to allow users to listen to messages on their windows mobile device. I can setup a rule to forward all messages to their exchange mailbox but cannot play the vbk files on the windows mobile device. If we manually forward from outlook then...

I purchased a license for some seats on my callpilot off of ebay. The instructions say to go to the keycode retrieval system (KRS) on nortel's site and enter in the system ID and authorization number. Since I'm not an installer/distributor I get a message indicating that I do not have access...

Thanks, I will talk again to the tech.

We are using T1 and not PRI service. The tech indicated to me that the caller ID digits needed to be setup in our system not by them. Was he wrong? Is this not possible with T1 and only with PRI?

It does not seem to matter what is entered in the OLI for the station. Our calls still show up with no caller id.

We are using Peachtree Complete 2004. We are trying to find an easy method to see which check (or checks) paid a particular invoice. Currently we either 1) just search through the vendor ledger and click on the checks that look like they could be the payment and check which invoices that check...

We have an MICS w/ 6.0 s/w and a DTI card. When we make calls they all show up as "out of area" on caller id for anyone we call. Is it possible to generate the caller ID (similar to what can be done with a merlin system) so that our main line shows up?

I checked the answer DNs and no sets have any. Funny thing is, it doesn't matter what extension is being used, but when any one is in use calls for extension A go to the voicemail for the extension in use. I did not do anything with SWCA. There is one hunt group that includes almost all...

No there are no appearances for that DID line on any other set. You were right about the appearances there was only one. Do you have any other ideas?

We have a MICS 6.0 (DTI lines configured E&M) with Callpilot. We are having the strangest problem with only one extension. We have verified that Forward Busy and Forward No Answer are set to the voicemail DN for the extension (here after called extension A). Here is the problem : Call from...