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If you are using redirector to get your emails, you have to have it running at all times. Meaning you have to have the redirector open and connected to the interent at all times in order to get the emails.

I have ran across some issues with user's not being able to open PowerPoint and PDF does anyone have an answer for that? Also to answer the question about opening word documents, you have to be in the body of the email in order to open the attachment. If your in the header or subject sometimes...

also try, go into options on the device, mail services, and change the top option to Desktop instead of interactive.

check his date on the blackberry. sometimes the date will log the calls incorrectly on the device. Also makes sure he has 2.6 handheld software and 3.6 desktop software

You have to run a BES (blackberry Enterprise Server) or you have to have a computer setup with redirector to run 24/7.

Yes you can surf the net Yes there is 7200 series which are color Only way to sync your blackberry other than calendar is to cradle it I did hear that good.com has an app to where everything is wireless such as notes, contacts, memo and so on I have had no issues with running BES 2.1 or 3.6 on...

You need to update the handheld software to 2.6 which is a seperate install. You can get it off of blackberry.net this will update your handheld to the current handheld software. 3.6 desktop manager doesn't always update the software on the device. I do know there is a service pack out for the...

Go to blackberry.net and get the 2.6 handheld software. desktop manager should be 3.6 but there is seperate software for the handhelds.. Let me know if you need more info on getting the software.

ticked? Are you referring to the registration of the blackberry every few mins when you jump on a different network? If so, I spoke to rim and they are coming up with a fix to stop the emails from coming in. Hope this is what you were looking for.

Not sure I understand what you mean by duplicating. You have two copies of the meeting for the same day in both outlook and blackberry?

I spoke again to the tech with RIM, he said to make sure outlook is not setup to delete while closing. I have one user who has a 6710 and has the wireles reconcile on and it is working fine. Wireless reconcile is setup on the handheld itself. I am still not having any success with this. Hope...

We are having the same issue. I asked a RIM rep and they said as long as you have it marked within the desktop manager software to have desktop win and reconcile email is checked it will remove any unwanted emails. I believe there is a place on the device itself you have to mark to say desktop...