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NAV 2002 is fine, so keep it till advised by Symantec to upgrade. Time to upgrade is when Symantec stops the technical support for your version. For NAV 5.0 and NAV2000 6.0 & NAV2001 7.0 technical support has stopped. So the advise is to upgrade. NAV5.o can not be renewed. NAV 2000 6.0 can be...

As an alternative: NAV2004 comes as usual with a 60 money back garanty. So buy it, try it and if you do not like it contact Symantec Customer Services for a refund.

This is what I found in the Symantec DB http://service1.symantec.com/SUPPORT/nip.nsf/pfdocs/2002110811010236?Open

Hmm... was not aware that NIS uses an Admin. Know about the unexpected prompt of the supervisor password.

NAV 2003 is just fine. No real need to upgrade to 2004. Just renew the subscription.

hope this helps: Differences between LiveUpdate and the Intelligent Updater http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002021908382713?OpenDocument&src=sec_web_nam

Hi there, on all Symantecs there is a 60 days money back garanty. That includes the subscription service. If you want a refund just contact Symantec Customer Services, give them your Account ID and your order number, and the money will be refunded.

Try this: To change the Password Protection password Open NIS. Click Options. Click Internet Security. The NIS Options screen appears. Click the General tab. Click Set Password Regards Peter