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  1. computerhighguy

    address book sync issue

    Did you assign the certificate you used for OCS to the IIS default website? There can a ton of reasons why it doesn't download. You can also try turning off CRL checking in IE if you are using IE7 (Vista comes with IE7). It is what it is!! __________________________________ A+, Net+, I-Net+...
  2. computerhighguy

    Office Communicator Call - Edge Server

    Sorry for the delay. Haven't been on in a while. The E/V Edge is required to allow Voice and Video from the Internal to the External. The A/V Edge must have a routable IP address assigned to it. The AV Auth certificate can and should be an internal PKI with the External FQDN of the AV Edge...
  3. computerhighguy

    Can't complete a video call

    If you are running MAC Messenger against an OCS deployment and can't get a video conference call to work, make sure that parrallels is not running. When parrallels is running, you can make voice calls, but video call will fail. This is also true of Communicator 2007 running on Windows XP or...
  4. computerhighguy

    Different domain name problem

    Microsoft does not support OCS (any role/server) on SBS 2003. Read the edge server deploment document. http://www.microsoft.com/downloads/details.aspx?familyid=ED45B74E-00C4-40D2-ABEE-216CE50F5AD2&displaylang=en It is what it is!! __________________________________ A+, Net+, I-Net+...
  5. computerhighguy

    OCS 2007 Expansion Groups not working!

    Make sure that they are sip enabled users in the distribution list. It is what it is!! __________________________________ A+, Net+, I-Net+, Certified Web Master, MCP, MCSA, MCSE, CCNA, CCDA, and few others (I got bored one day)
  6. computerhighguy

    OCS 2007 Expansion Groups not working!

    At this point, without actually being on the server, your choices are limited. I am assuming this is a standard edition server 1) Deactivate web conferencing server 2) Deactivate Web Componenets 3) Replciate your domain 4) Remove the APP Pool in IIS and all directories under the default...
  7. computerhighguy

    OCS 2007 Expansion Groups not working!

    The application pool is in IIS. You would use the IIS Admin console. Distribution List Expansion (DLX) happens using an IIS webpage. Did you put the same certificate on the IIS Default Website as you did the front end? Application Pools are listed there and you can stop and start them...
  8. computerhighguy

    OCS 2007 Expansion Groups not working!

    #2 - There is a start and stop button on the tool bar when you highlight the application pool. If you getting prompted for authentication, check the following. 1 - Identity of the application pool is RTCComponentService account. Reset the password if it is. Restart application pool. It is...
  9. computerhighguy

    OCS 2007 Expansion Groups not working!

    Try the following. 1) Change the int in the URL to ext and see if you can access the page. The INT and the EXT directories use different authetication means. 2) Make sure that the application pool is running. Stop and start the LSGroupExpAppPool and test again on both INT and EXT. Is...
  10. computerhighguy

    OCS 2007 Expansion Groups not working!

    Does the download of the address book work OK? Delete the galcontacts.db in your profile and restart communciator. If it comes back, then IIS is working fine. If it doesn't come back, let me know. Disable any proxy server settings in IE and try to get to the DLX url...
  11. computerhighguy

    How to recover the private key for a certificate

    It sometimes happens. You lose the private key associated with a certificate. Just about everything in OCS requires a private key associated with the certificate. Here is how you get it back should it go missing. How to recover the private key for a certificate 1) Double click the...
  12. computerhighguy

    Disable all presence integration in Outlook 2007

    The easiest way to disable all presence integration in Outlook is to set this key: [HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\PersonaMenu] "Enabled"=dword:00000000
  13. computerhighguy

    Tell Outlook which IM client to use for presence

    Here are some notes I have to tell Outlook which IM client to use for presence. This stuff doesn't break much, but if you have exhausted all other options, check these out. Set Outlook to only use Communicator...
  14. computerhighguy

    How to force Kerberos over TCP

    Did you know that Kerberos uses UDP by default? Did you know that the max size of a datagram packet for Windows 2003 is 1465 bytes? Did you know that the max size of a datagram packet for Windows XP and 2000 is 2000 bytes? Why is this relavent you ask? Simple. If you are using the...
  15. computerhighguy

    How to disable CRL check in the Live Meeting 2007 Client

    If the Live Meeting 2007 cannot get to the CRL distribution point for the ceritificate (Details Tab --> CRL Distribution Points on the Root CA certificate), it usually won't log in (although documentation says it should time out after 30 seconds and connect anyway). This most commonly is an...
  16. computerhighguy

    How to disable CRL check in Communicator 2007

    If Communicator 2007 cannot get to the CRL distribution point for the ceritificate (Details Tab --> CRL Distribution Points on the Root CA certificate), it usually won't log in. This most commonly is an issue when you are using an internal CA that is either offline or firewalled off...
  17. computerhighguy

    Overview of port security - A/V Edge

    Security of UDP3478 and TCP443 The A/V Edge Server is an enterprise managed resource, so restricting access to authorized users is important for security and resource considerations. The UDP3478 and TCP443 ports are only accessible by clients that belong to the corporation managing that A/V...
  18. computerhighguy

    Overvview of ports used - A/V Edge

    In order for the A/V Edge server to function correctly, the outside firewall must allow bidirectional traffic through the following ports: UDP 3478 TCP 443 UDP 50,000-59,999 (formerly 50,000-52,999 before the RC build) for federated partners TCP 50,000-59,999 (formerly 50,000-52,999 before...
  19. computerhighguy

    Parse IIS logs on Exchange 2007 for Free/Busy checks

    Office Communicator 2007 will use Autodiscover to query Exchange 2007 web services for presence updates (i.e. Free/Busy information). So how do you check to see if Communicator 2007 is actually checking for these updates. Simple. Parse the IIS logs on the Exchange server. 1) Hold down...
  20. computerhighguy

    Single user can't login? Check the SID of a user

    Every once in a while, a single user will not be able to login no matter where they try. Check the SID. The SID in the database must match the SID in AD. VBScript to determine a User's SID in AD strComputer = "." Set objWMIService = GetObject("winmgmts:\\" & strComputer &...

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