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  1. LanceBergeron

    NortelCompact ICS 6.1

    No, I have standard software and everyone I've talked to so far says ALL Compact ICS software includes the Auto attendant and IRAD. Anything else?
  2. LanceBergeron

    NortelCompact ICS 6.1

    TECH help! Installed a new ICS yesterday and can't record any messages in the CCR tree. I have both system answer and CCR turned off but when I try to record the greetings, The screen says "Try Later" Any help?
  3. LanceBergeron

    IF I could get help with my IF line please

    =0+IF(AND(B11>8,B11<=12),B11-8,IF(B11<=8,0,IF(B11>12,4,))) Thanks for all your help, this is the resulting working formula! Lance
  4. LanceBergeron

    IF I could get help with my IF line please

    I created a timesheet whereby the tech puts his hours in a cell and the formulas figure out overtime and bank time. For instance =0+IF(B12=8,B12-8,IF(B12=8.5,0.5,IF(B12=9,1,IF(B12=9.5,1.5,IF(B12=10,2,IF(B12=10.5,2.5,IF(B12>=11,3,))))))) The problem is, I am only allowed 7 IF's in a formula...
  5. LanceBergeron

    DSS/BLF Problem

    That's all done. I even removed both CAP Positions from programming and started fresh. Still happens. I was referring to &quot;initializing&quot; the CAP.
  6. LanceBergeron

    DSS/BLF Problem

    Yes, I seem to remember some sort of thing where you hold 2 buttons down and apply the power... Any help?
  7. LanceBergeron

    norstar telephone systems

    And older systems, dial Feature **config. Password= ADMIN. Press Next till you see date and time, etc, etc.
  8. LanceBergeron

    DSS/BLF Problem

    Every time the power goes out, The main reception phone and 2 DSS come back up no problem but the Backup Receptionist has the following problem. Lines 13-16 move off of her M7324 to the first 4 keys on her first DSS. I have to do a line move and then re-program all of the DSS keys when this...
  9. LanceBergeron

    Have receptionist phone ring at two locations

    DN = Directory Number
  10. LanceBergeron

    Norstar Voice Mail Manager software

    I'll be installing a USED NAM 4 next week, I've heard of the above software, does anyone know where I can get it or is it just as easy to program from the phone? Lance
  11. LanceBergeron

    Have you ever seen such a creature?

    The system you need is an NEC ELITE IPK with a VMS series voice mail. Can do all you request and more! Lance

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